Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
Rover.com | Pet SittingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
The app is easy to use and makes payments seamless! I wish when looking for a sitter that there were different ways to filter those that are available like distance from you, rates, low to high, etc but overall it's been great to use and will be continuing to use!
By Gabi
The app sent me a message that I needed to renew my subscription. I thought that I had already signed up for dog walking 4 days a week ongoing. But I might have made a mistake. So I signed up again. Thanks goodness the dog walker caught it or I’d have been charged twice! I love the walker I found and she has been great. But IMHO the app needs work.
By Cathy
Response from Rover.com | Pet Sitting· Jul 25, 2025
Hi Cathy, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
Rover was usual in finding a good dog sitter. I liked how they allowed you to choose the best candidate to fit my dog's needs.
By Greta
the people you have vetted have all been good with pets and with people. My only criticism is of the booking mechanism which I find confusing. I double booked my last appointment because I couldn't tell if I had successfully booked the first one. I was following the advice of the app. and putting out multiple requests.
By genieglimmeraol.com
Response from Rover.com | Pet Sitting· Jul 23, 2025
Hello, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
Rover has been a helpful partner in having a quality place for our dogs. We have done boarding and having someone come to our home. Both have been satisfactory. We will continue to use Rover.
By Dallas
Still early to give official feedback.
By Daislilly
Cliff C. made our experience great. However, the cost to leave our dog with Rover may preclude us from using Rover again.
By Cindy B.
Response from Rover.com | Pet Sitting· Jul 18, 2025
Hi Cindy, thank you for your feedback. Sitters on Rover have the unique ability to set their own rates for their services. If you would like assistance finding a sitter that fits the needs of your pets as well as your budget, our Rover Support team would be happy to help. You can reach them at 888-453-7889. -Brittney
Wish there was a way to schedule and pay a small fee for a meet and greet.
By Customer
Response from Rover.com | Pet Sitting· Jul 18, 2025
Hi there, thank you for taking the time to provide us with your feedback regarding our app. Currently, meet and greets can be scheduled with no charge, but I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. - Brittney
