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Rover.com | Pet Sitting Reviews | Read Customer Reviews of rover.com

Rover.com | Pet SittingReviews of rover.com

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The Fair Hearing score

4.6/ 5

Excellent

35,369 reviews

Rover.com | Pet Sitting4.6Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Rover.com | Pet Sitting

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.

Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.

Also known as: rover.com
Website: rover.com
Category: Pet Services
Listed on The Fair Hearing: 2026

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Rover.com | Pet Sitting reviews

Showing 1,912 reviews with 4 stars · Clear filters

Feb 23, 2026
Peace of mind.
The service Rover provides is crucial to my wellbeing as well as my pets. I have freedom without the worry. My 1st experience has been very positive. I will definitely use Rover in the future.
By KE
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Feb 19, 2026
Easy finding a good drop in sitter
I like the ease of finding a drop in sitter. Having to pay double for a one day holiday was a little expensive for my taste. A good experience and Hunter was a good sitter and took care of Cookie really good. He was animal loving and played with her even when she was a little aggressive. Thanks
By Donald P.
Response from Rover.com | Pet Sitting· Feb 19, 2026
Hi Donald, thank you for providing your feedback. Holidays are a busy time for everyone, sitters and pet parents alike. That’s why sitters have the ability to raise their rates for services throughout the holiday season. If a booking includes dates within a holiday period, the sitter’s holiday rates will be applied to the first pet in the booking for the entire booking. If you would like further clarification on our rates and policies, you can always reach out to our Rover Support Team at 888-453-7889. -Lexie
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Feb 19, 2026
Too many rover emails
Too many rover emails. Simply it
By Claire
Response from Rover.com | Pet Sitting· Feb 19, 2026
Hi Claire, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re still looking for assistance adjusting your notification settings, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
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Feb 18, 2026
To many questions when trying to book a…
To many questions when trying to book a pet sitter. While I understand the need for it just wish for less questions. Otherwise the experience was fine.
By Richard
Response from Rover.com | Pet Sitting· Feb 18, 2026
Hi Richard, thank you for sharing your feedback. We understand that the booking questions can feel like a lot. They’re designed to help sitters get the details they need to provide safe, personalized care, but we appreciate that a smoother flow would make the experience better. We’re always looking for ways to make Rover better than ever, and we’ve shared your comments with our product team. If you ever need help with a booking, Rover Support is available 24/7 at (888) 453-7889. -Brittney
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Feb 15, 2026
It was great and very helpful
It was great and very helpful. There is just too many emails.
By Kim
Response from Rover.com | Pet Sitting· Feb 16, 2026
Hi Kim, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you would like assistance changing your email preferences, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
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Feb 5, 2026
I found my neighbor was a Rover.com dog…
I found my neighbor was a Rover.com dog sitter. Convenient.
By MG D.
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Feb 2, 2026
Usually it is an easy app to use
Usually it is an easy app to use. This time the calendar function did not work. When it was working I was charged a last minute rate for it being 2 weeks ahead of the date- price went up from 50 per day to over 70 per day. Start early!
By DEBORAH P.
Response from Rover.com | Pet Sitting· Feb 2, 2026
Hi there, thank you for sharing this feedback. We’re sorry to hear about the trouble with the calendar and the unexpected pricing. Pricing can adjust based on factors like availability, demand, and other factors, but we understand how confusing that can feel. We’re always looking for ways to make Rover better than ever. If you’d like help reviewing this booking, Rover Support is available 24/7 at (888) 453-7889. -Brittney
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Jan 31, 2026
Alway check twice .
The first sitter stated they owned a home they lived in a basement of a home they stated they had no kids they did they stated they had a fenced in yard their neighbor did that they would use . The second one we finally went with was great .
By Chris
Response from Rover.com | Pet Sitting· Feb 2, 2026
Hi Chris, thanks for your feedback on our app. We’re always looking to improve Rover and appreciate your input. If you need help with your sitter search, let us know, and we'd be happy to help. You can reach our Rover Support team at 888-453-7889. -Lexie
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