Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
Rover.com | Pet SittingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
Super convenient to meet my needs for my pet! Went put of town and needed a sitter last night minute. I was able to fully evaluate all my options and read other reviews. I went into it looking for a one time only sitter. I liked the sitters so much. We won't need another place ! Rover.com is a great tool for owners and their pets!
By Jackie R.
Excellent service for pet owners. Convenient and thorough. Highly recommend.
By customer
Great service however the price you see jumps up as you are booking and if shown initially as a lower figure ends up a lot more by the time you have booked with the add ons ie peak time and vat!
By Kernaghan L.
My cat babies seemed to b well nourished when we returned. I found their bowls with food n water in them. They didn’t seem to b too mad at us when we got back, as in the past with lil attention. Emmalie seems dependable. She showed us daily photos of the cat (s). We will consider hiring her again. Everything was intact when we got home. I told post office to hold our mail. They didn’t. So Emmalie was kind enough to bring it in for us. Bonus! Thank you.
By Robin M.
Everything worked out in the end but getting started was not easy. I was thrown from the site a few time and when I got back into the site, I had to start all over again with dog info. Once that was worked out, it worked fine. Communication was good.
By customer
I liked Rover for the options of many people to choose from. I didn't like the website so much. The website was confusing a few times. I wanted to navigate it on my cell phone, but needed to go on my computer to figure it out. In the end, it worked out, and the sitter was awesome.
By customer
Overall, I had a good experience using Rover and was able to find the services I needed. The only thing I didn't like was that the pet sitters that I contacted but didn't use were notified that I picked someone else. I thought that was strange, and it created some awkward situations. Unfortunately, they took it a bit too personally. As a customer, I'd like the interactions to feel professional so I can easily do what's best for my pet. I feel like it would be more beneficial if that type of notification for declined sitters was more vauge.
By Customer
Rover was excellent. I ended up finding the most amazing dog sitter. I didn't rate Rover 5 stars because I contacted 5 sitters, only heard back from 2, and then one bailed after making a commitment. The one I did end up with was exceptional; however, be sure and contact multiple sitters.
By customer
