Sarah was great!
Had a great experience with Sarah. Good communication and she seemed to genuinely care about Ozzy!
By Brandon and C.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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Had a great experience with Sarah. Good communication and she seemed to genuinely care about Ozzy!
By Brandon and C.
A Great solution! We've been trying to figure out the whole pet sitter solution for awhile! Someone recently told us about Rover and we thought we'd try it. I'm now a huge fan. No more worrying that we'll find a trusted care provider when we need one. The experience was great.
By Gail F.
I used Rover twice. I used the same sitter and was very pleased with their service. They made sure to keep me informed every day and treated my furry friend as if he was their own. I will continue to use their services.
By Michele
The company worked well in setting up and adding unexpected changes to the schedule.
By Sandra
The Rover app is easy to use and has good pet care as part of its company culture. Our sitter was very professional and cares about the dogs who stay with her. I only had two small issues: I could not find any place to securely upload my pets' vaccination records, and one prospective sitter replied that pets can only be picked up and dropped off after 9:30 pm. Not only is this a difficult policy, but I would not have even touched base with them if I had seen that at the beginning. I appreciate that there are numerous sitters available, and that there are policies in place to make sure everyone gets along. I also liked that sitter expectations were clear.
By Katherine
Response from Rover.com | Pet Sitting· Jul 30, 2026
Katherine, thanks for your feedback on our app. We’re always looking to improve Rover and appreciate your input. I’ve shared your comments with our product team. If you need any assistance, don’t hesitate to call Rover Support at 888-453-7889. -Olivia
care 0f dogs
By Sherry
Easy to use and we found an amazing person to dog sit for ys who is very close by.
By Shannon
Great mobile application customer experience. Easy process from sign up to finding professional pet sitter services. Would recommend Rover company services and application to anyone.
By Charlene B.