customer Service
Although it was difficult to find a customer service number to call, the experience was wonderful. She was very pleasant and helpful.
By Phil W.
Saturday, November 7, 2026 · Customer reviews of US businesses

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371 reviews
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RoundPoint Mortgage Servicing LLC, is a non-bank mortgage servicing company founded in 2007. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO).We have built a professional servicing team dedicated to providing timely and simple solutions aimed at exceeding customer expectations at every step.Our convenient Marketplace provides a single-source solution for homeowners to better manage and protect their homes, families, and assets through a variety of home service products from our trusted partners.We take great pride in our top workplace designations and the work we do in support of our communities.NMLS ID # 18188RoundPoint supports Equal Housing OpportunityFor additional information, please visit: nmlsconsumeraccess.org
RoundPoint Mortgage Servicing LLC (roundpointmortgage.com) has 371 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
371 approved reviews, newest moderated first
Although it was difficult to find a customer service number to call, the experience was wonderful. She was very pleasant and helpful.
By Phil W.
Agent was knowledgeable, easy to understand and friendly. Got results for me.
By Bill L.
Great customer service!
By Claudia I.
Transferring from Cooper to RP has been difficult. Several attempts were made to get my auto pay completed, without success. Also, several attempts at making a 1time payment were unsuccessful. A fourth phone call got it done, but still had to log on again to get auto pay to work.
By Art K.
Associate was very knowledgeable and addressed all my concerns. Very pleasant experience.
By cecil R.
Agent was Very helpful in setting up autopay
By customer
Alex was great
By Ken
Awesome customer service !!
By Andrea L.