Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
540 reviews
RoGallerySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RoGallery is a unique force in the art world. We have been an art gallery, dealer, and auction house of over 35 years located in the vibrant Queens neighborhood of Long Island City in NYC. In this time, RoGallery has established its place in the New York City art world as a trustworthy and reputable source of modern and contemporary artworks.The gallery was founded in the early 1980's by Robert and Gail Rogal, who would become an art world power couple. They established themselves initially as limited edition print dealers by buying out the entire inventories of several major art publishing companies. Over the years their keen eye for superb artworks has expanded the collection to include thousands of original paintings, photographs and sculptures. The passion for collecting is still going strong today as we grow the RoGallery collection through purchases and quality consignments.Customers that are within driving distance or visiting New York City are encouraged to visit us at our 10,000 square foot gallery showroom. The gallery is by appointment only. Hours are Monday - Friday 10am - 6pm ET. Please let us know in advance of your visit what artworks you would like to see. Most items are onsite, but some need to be transferred to our location for viewing.
RoGallery (rogallery.com) has 540 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 24 reviews with 4 stars · Clear filters
Prompt and professional responses to all communications. Very fast shipping and secure packaging. Only issue was with the failure to apply the first purchase discount due to the fact that the purchase price was negotiated. The discount offer did not indicate such. All in all, a very good purchasing experience and a wonderful piece of art has a new home.
By DG
pros: good artwork. exactly what i wanted. price is fair. con: so-so customer service. misinformation on website.
By Ace
Problem with UPS, finally solved
By customer
They have good "press" and their delivery is as good as any bigger gallery. It is a good store to dabble in non local art as a beginner: I trust them enough for that.
By Anhtu H.
The people here are very helpful and the artwork I purchased was framed perfectly and beautiful. Just as it was represented.
By Brooke W.
The auction and items were excellent. My only issue was accessing from phone did not work smoothly and you may possibly need an app either dedicated to your auctions or work with one that will allow phone bidding in real time.
By customer
Gallery deserves the high five....since I'm a new klient I would like to reserve the highest mark for next purchase!Good job - thank You!
By Peter G.
I asked that the prints be shipped in a flat container and they were sent in a tube. I was told that they would be shipped flat by my sales consultant. Otherwise all went well.
By SAH
