Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
495 reviews
RockMerch.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘
RockMerch.com (rockmerch.com) has 495 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
495 approved reviews, newest moderated first
RockMerch.com always has a good variety of products, to choose from. Shipping, is very quickly.
By Janet W.
Response from RockMerch.com· Sep 24, 2021
Hi Janet, We sincerely appreciate that you have been a customer of ours for over five years now! It means the world to us! 😃 We equally appreciate that you take the time to review us! You absolutely Rock! 🤘 RockMerch
Ordered 2 shirts. Got the first one within 2 weeks. I was pretty jazzed. Good quality and fit. I wasn't able to track the other one. There was a note saying that orders could be split and shipped separately. Sent email with screen shot of the proof of purchase asking where the other shirt was. No response. It's been a month. Sucks I have to 2 star y'all. Given your responsiveness, I doubt it'll really matter. I wanted the shirt as a gift and there was a timeline on that. Just bought it off amazon for 8 bucks less than your site. Enjoy my 25 bucks. It's the last of my money you'll get. Too many other places to buy a shirt...
By Wilhe Y.
Response from RockMerch.com· Sep 23, 2021
Hi Wilhe, We looked up your order and we have some Good News! The second item you are waiting for was noted on the site as a special order. These take a bit longer but it is still scheduled to be delivered to you. Hopefully, you will love it just as much as the first shirt you received! Best regards, Steve Newman, CEO RockMerch
Great graphics and great quality. I recommend buying a size larger than I normally wear, I think they tend to run small. You won’t be disappointed.
By PAUL D.
Response from RockMerch.com· Sep 19, 2021
Hi Paul, You are awesome for taking the time to review us and thanks for giving the community the helpful advice as well! Looking forward to seeing you on the site again soon! 😁 Best regards, RockMerch 🤘
Was happy with the time it took to arrive and the goods overall. Was a bit bummed on the material of patches but that’s on me. Nice response time and friendly customer service.
By Shane M.
Response from RockMerch.com· Sep 18, 2021
Hi Shane, Thanks for taking the time to review us! If you are not thrilled with the patches, we would be happy to refund them or exchange them. Just let us know at [email protected] Have a great day! RockMerch 🤘
RockMerch is the best distributor for vinyl that I have found so far. Not only are they very affordable but they allow FREE SHIPPING for any orders over $50 and they post worldwide. They often have discounts storewide, too. They are unbelievably good.
By Michael B.
Response from RockMerch.com· Sep 18, 2021
Hey Michael, You are unbelievably good for taking the time to review us! We are thrilled that we met your needs and you absolutely made our day! Hope to see you again on the site soon! RockMerch 🤘
Only got half of my order! It took over 4 months for you to actually refund my money for the half of the order that wasnt sent! I had to reach out to you guys numerous times before you guys emailed me back! Great product but not so great customer service
By Dennis
Response from RockMerch.com· Sep 17, 2021
Hi Dennis, We 100% stand behind each and every order which is why we refunded you for the part of the order that you did not receive. We are glad that you really like what you did receive and we hope you give us another chance! Best regards, Steve Newman, CEO RockMerch
Bold move asking for a review. Placed an order, never received shipping notification, item never arrived, had to contact them to see what was up. They never even had the item in their inventory so I got a refund. Terrible, terrible company.
By Jason
Response from RockMerch.com· Sep 17, 2021
Hi Jason, We apologize for your inconvenience and we hope you give us another try! As you noted, we stand behind every order and we refunded you promptly and offered you a discount on a future order to try to make up for this error. We are sorry that you did not experience us at our best. I am certain the next time around will be much better! Best regards, Steve Newman, CEO RockMerch
Great choices and reasonable prices.
By John M.
Response from RockMerch.com· Sep 17, 2021
Hey Britt, You are so amazing to take the time to review us. We are thrilled that you found what you liked! In the next few weeks, we'll be adding thousands more shirts too! 😁 Have yourself a great day! RockMerch 🤘
