RockMerch.comReviews of rockmerch.com

Had to pay an additional $20.00. Never again

they said we sended email. but there is no email in my spam or junk boxes the only mails came are for promotions. and its still Unfulfilled since 17 april! please tell me from there when will my order shipped?

This order went weeks before shipping and repeated emails to the company went unanswered until I threatened to cancel the order. Once I did get a reply, I was told that the shirt I ordered was a "special order" and was identified as such in the listing. I checked and it was... way down in small print. Yet, magically, a day after I got the response, the order shipped and I received it shortly after. Once received, the product was as advertised and I am satisfied, though I may not use this website again due to long delays and slow responses.

Repeat customer, but I’ve sent at least 2 e-mails to customer service regarding reward points and haven’t received a response. I’ve received my merchandise in fine condition, but if I ever have a problem with it, I’d be worried about ever getting a response. Their CS seems nonexistent. I think there’s just bots packaging stuff in a distribution facility at this point.

I received the shirt which was high quality but it took over 6+ weeks for them to ship the item which is Ludacris. After a week and a half of it not shipping, I reached out to see what was going on, and they did not get back to me for another week. I legitimately thought I had been scammed. Then they told me it was a custom order shirt and would take 6+ weeks to ship. A t-shirt that is sold on the bands website shouldn't be a custom made order. If I had known it was going to take that long I would have paid the extra 10 bucks for the shirt from the bands official site instead and got it in a timely manner. The only reason this has two stars and not 1 is I did actually receive the item which honestly surprised me.

The shirts I ordered weren't the best of quality. Definitely your merchandise is overpriced!

The sizing was too generic. I ordered 3 shirts in medium and all 3 shirts were actually of varying different sizes and fit. In fact, one t shirt size was so off I couldnt wear it at all and had to give it away

Ordered a t shirt as a Christmas gift. Arrived timely but basically very poor quality. I was very disappointed … not to mention that a Ladies Large was more like a Child Medium. NOW I need to return and they are NOT responding to my emails. Just now reading lots of poor reviews on this company. Wish I would’ve read BEFORE my purchase! Please help me get this taken care of ……