Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
495 reviews
RockMerch.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘
RockMerch.com (rockmerch.com) has 495 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
495 approved reviews, newest moderated first
Great products! Great service! They’re a hit!
By Roben O.
Response from RockMerch.com· Mar 31, 2022
Hi Roben, You are so amazing to have reviewed us and we especially appreciate the Pink Floyd reference! 😄 You absolutely Rock! RockMerch 🤘
Excellent to order from, fast easy 👍
By art_of_ryan_darnell / I.
Response from RockMerch.com· Mar 31, 2022
Thank you for taking the time to you review us! It means the world to us! RockMerch 🤘
You won’t get your order
By No
Response from RockMerch.com· Mar 29, 2022
Dear Customer, Your special order was not available due to circumstances beyond our control and we promptly refunded it for you as you are aware. The overwhelming majority of orders are shipped with no issues. We highly recommend you come back to our store again to experience the best selection and customer service of Rock Merch available anywhere. Best regards, RockMerch
I was scared about some negative reviews this company received. However, there were great reviews too and I understand how spiteful we can be as humans. Nonetheless, I had an outstanding experience with this company. I paid with apple pay which was linked to an old inactive email address, I did not receive any order confirmations so I was patient albeit worried because I respect artisan products. Suffice it to say, not only were they knowledgeable about the issue but they fixed it before I could inquire again, and the shirts were in my mailbox within that week. Yes please! I am now anticipating one more shirt from them and I’m here to tell you, with their quality, and how tentative they were…it is well worth the wait. Just be patient and pour sugar on them. They’re a good company by me. Thank you rockmerch 👍
By Mark C.
Response from RockMerch.com· Mar 29, 2022
Hi Mark, You are so amazing to have taken the time to review us! We are thrilled that you ordered from us and that you are happy with your purchases. You absolutely Rock! RockMerch🤘
Good products affordable and variety
By JustAnswer C.
Response from RockMerch.com· Mar 8, 2022
Dear Customer, You are so amazing to have taken the time to review us. We are thrilled that you are happy with your order! We look forward to seeing you on the site again soon! Warm regards, RockMerch 🤘
Stuff came quickly was good quality and what they couldn't not get refund was immediate very good.
By Jeff
Response from RockMerch.com· Mar 6, 2022
Hi Jeff, Thank you for taking the time to review us and understanding regarding the items we could not get for you. We sincerely appreciate that! You absolutely Rock! RockMerch🤘
The merchandise itself is awesome, but the shipping rate and the customer service are awful. I ordered a t-shirt in November, and it didn't come until the end of January. Despite my attempts to contact customer service via email and my phone, and never received any information.
By Marie V.
Response from RockMerch.com· Mar 5, 2022
Hi Marie, You could have stopped at "The merchandise itself is awesome" and we would have been OK with that! 😀 Seriously, we do apologize for the long wait time but the items you ordered were Special Order and on top of that there were extra long shipping delays over the holidays. We did reply to you to give you a status and either the emails went into the junk mail or were otherwise blocked. We respond to all the inquiries we receive. Excellent customer service is very important to us. Right now, even our Special Order items are turning around in about a week so we hope you give us another try, especially because you like our Merch! Peace and Love, RockMerch 🤘
Always have a Great selection!! Quick shipping on orders!! Love your Merchandise!!
By Brenda C.
Response from RockMerch.com· Mar 6, 2022
Hey there Brenda! We always appreciate it so much when a customer takes the time to review us! We are thrilled that you love your Merch and we look forward to seeing you on the site again soon! You absolutely Rock! RockMerch🤘
