Amazing Experience - Again
This is my second major purchase from RockHer and their customer service was just as excellent as my first experience with them. Highly recommended to anyone in the market for a ring!
By jc104
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
233 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Est. 2014 · Direct-to-Consumer Fine Jewelry · Los AngelesEvery Ring is Custom Made.Every Diamond is Chosen.Manufacturer. Gemologist. Yours.We don't sell rings off a shelf. Every engagement ring at RockHer is custom manufactured — designed around your diamond, your vision, and your budget.RockHer is a direct-to-consumer fine jewelry manufacturer based in Los Angeles. Since 2014, we've crafted thousands of engagement rings, wedding bands, and diamond pieces — all made to order, with no retail markups, no middlemen, and no compromise on quality.Our team of graduate gemologists and jewelry designers works directly with you through detailed consultations — giving you the expertise of a high-end jeweler without the high-end retail price. We specialize in natural and lab-grown diamonds, and we build every ring from scratch in gold and platinum to your exact specifications.Custom ManufacturingEvery ring is built to order from scratch. Your setting, your diamond, your specs — no compromises.Direct PricingWe're the manufacturer. No retail chain, no showroom overhead. You pay what things actually cost.Graduate GemologistsReal expertise, not sales scripts. Our team knows diamonds at a technical level and will tell you the truth.Natural & Lab-GrownWe work with both, without bias. We'll help you find the diamond that's right for you — not for our margin.Proprietary TechnologyMeet ROSI — The World's First AI Diamond IntelligenceROSI analyzes thousands of diamonds in real time — scoring cut quality, light performance, and value — so you can see exactly why one diamond outperforms another at the same price. No guesswork. No pressure. Just clarity.Ready to design your ring?RockHer.com
RockHer Haute Jewels (rockher.com) has 233 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 229 reviews with 5 stars · Clear filters
This is my second major purchase from RockHer and their customer service was just as excellent as my first experience with them. Highly recommended to anyone in the market for a ring!
By jc104
Incredible product. Fast service. Highly recommend and will purchase again.
By Jennifer
Amazing service when I had to exchange my ring for a different size. The ring is great quality!
By Julian
Response from RockHer Haute Jewels· Jan 16, 2019
We are so glad you are happy!
Great customer service!
By customer
Response from RockHer Haute Jewels· Jan 16, 2019
So glad you are happy, tag us @rockherjewelry on instagram and show us her reaction, we know it will be yes!
Ordered our engagement ring right before the Christmas holiday. The diamond I picked was sold to someone else that same day, I was contacted and given a suitable replacement diamond. Shipping from California to michigan I received my ring 14 hours after it shipped, absolutely amazing. My girlfriend loved it. I am very happy with my experience and the beauty of the ring.
By Matt K.
Couldn't be happier and neither can my now fiance. It was very important that I knew exactly where the materials were sourced and RockHer gave me that confidence. Thank you so much
By customer
Amazing experience purchasing engagement ring.. Rickher team was attentive, helpful and kept promise to deliver ring within the time i needed to have it
By Alain
My Fiancé just worked with RockHer to design the most perfect custom engagement ring for me. He has shared that the experience was nothing but thorough and helpful. I would recommend using RockHer to help find the perfect engagement ring.
By customer
Response from RockHer Haute Jewels· Jan 4, 2019
It was a pleasure working with you guys! Congratulations once again from everyone here at the Rockher team!