Service has been Key..
Service has been Key... It has been super easy working with them, fast, reliable, professional... We will keep doing business for sure
By El B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
371 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need fast, quality, custom-printed packaging solutions? We’ve got you covered. Since 2011, we’ve specialized in custom-printed packaging for small businesses ready to look like a big deal. Many brands we’ve worked with (and still do) now ship nationwide and order thousands of units at a time – but that’s a far cry from our roots. Roastar started with a single digital pouch printer and a dream. That’s why we’ll always offer tiny minimum order quantities, lightning lead times, unbeatable customer support, and tools like a click-to-create design UI for all our partners without in-house designers. Stop by our website to explore tons of packaging features, material options (including a growing list of sustainable picks), and free resource content!Check Us OutA little something for everyone. Are you a hobbyist coffee roaster looking to give your smaller batches out as gifts? Maybe your coffee packaging preference is a recyclable tin can or paper tube, rather than a bag. Our growing product offerings are based on customer feedback and staying true to ouraward-winning innovative spirit. We’ve also created dozens of guides, videos, templates, and case studies to support and inspire you on your packaging journey! The Full Product List All About the Process Frequently Asked Questions Our Quick, Easy Quote Tool
Roastar (roastar.com) has 371 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 344 reviews with 5 stars · Clear filters
Service has been Key... It has been super easy working with them, fast, reliable, professional... We will keep doing business for sure
By El B.
We received our coffee bags and they are very professional looking and great quality. The process and communication was very professional and helpful to us newbies to the business. Thank you, Roastar team!
By EDITH E.
The support was great
By Ricardo C.
Everything was very easy & straightforward. But I experienced a technical glitch that would not allow me to add a payment method. Katerina was extremely helpful through the chat & was able to get me set up.
By John Doster I.
Katrina is very responsive, courteous, knowledgeable and professional. I have worked with her on multiple projects. Each time, she has been a valuable asset in getting my project to a full and smooth completion. Thank you!
By Headrush R.
Amazing customer service,quick respond, they work so quick. It’s a great company.
By ERIKA M.
Roastar customer service is top notch. Their bags are great quality and their 3d Mock Ups are awesome. But the people at the company really make it a great experience. They're extremely patient, helpful and knowledgable. Ill be ordering many more bags for my supplement company from them.
By Mike L.
The Roastar team went above and beyond to support my little family business.They are always very responsive, kind, and encouraging. We've been thrilled with the quality of the sustainable packaging and can't wait to work with them again in the future.
By Clarissa R.