The fact that the fuel discount would…
The fact that the fuel discount would not be received for 30 days wasn’t discussed prior to the card being issued, doesn’t sit to well
By M & L EXPRESS I.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
65 reviews
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RoadEx is"for truckers by truckers. " We're a one-stop-shop for owner-operators, proudly offering freight bill factoring, dispatch, and insurance services, all in one place! Whether you're a new or existing small fleet, whatever your trucking needs, we've got you covered.Our mission is simple: to help owner-operators grow their businesses while maximizing their cash flow and profitability. We want you to keep more of your hard-earned money!
RoadEx (roadex.com) has 65 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 3 reviews with 1 star · Clear filters
The fact that the fuel discount would not be received for 30 days wasn’t discussed prior to the card being issued, doesn’t sit to well
By M & L EXPRESS I.
I've been asking for an issue to be fixed that involves me not being able to log in no matter that I am one hundred percent using the correct username and password. If my driver is at the pump and needs assistance and I need to log into Roadex, upon logging in, it will tell me that my username/password is incorrect (and it will indeed be correct) and if I keep attempting to log in, it will tell me I've made too many attempts and will lock me out for 30 minutes. At the end of 30 mins, I'll attempt to log back in with the exact same username and password I used previously and NOW it works. By that time, it's too late for my driver or we have wasted time waiting at the pump for 30 minutes for this issue to automatically correct itself. This has caused me to have to go to JB Hunt and get a fuel card where I do not have this issue at all.
By TNT TRANSPORTING L.
Fuel wise 5 stars. The discounts I wish we could get weekly instead of once a month.
By JAY J JONES EXPRESS L.
Response from RoadEx· Jun 24, 2021
Thank you, Jacob for taking the time to speak with us. We are so pleased we were able to find a resolution and continue working with you!