Professional
Quick professional evaluation and wonderful follow up. Prescriptions sent on a timely basis.
By TxGranddad
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Quick professional evaluation and wonderful follow up. Prescriptions sent on a timely basis.
By TxGranddad
Always perfect. Not issue in 5 years. I highly recommend.
By customer
I have requested a return shipping label twice to return unopened boxes of unequa. Medication caused serious eye hemorrhaging. I still have received no answer. This ithird time that I requested shipping label.
By Morley H M.
Response from Ro· Sep 6, 2023
Hey there- no need to send the medication back! Feel free to dispose of it using the steps at the bottom of this article: https://rb.gy/87vnr
I literally had NO EYELASHES! Your product made me beautiful again!
By ANDREA
Great customer service. They were very flexible on my treatment delivery time and date. The visit with the physician was short and to the point. I find their pricing to be about what I would pay locally. Great company
By Laura
Ro has got to be one of the best establishments that I have done business with and am very happy with the support from the doctors Ro provides. I would recommend Ro to any and everyone even if it's just to take 2 minutes to see what they offer I guarantee you will find something that can assist you.
By Courtney
I use the Latisse product and I absolutely love it
By Kelly K.
Ro has always delivered affordable meds on time. When I order, the meds come quickly and are exactly as ordered. I will work with them again.
By Nfpcpa