So far everything has been fine no…
So far everything has been fine no complaints.
By carl
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
So far everything has been fine no complaints.
By carl
Very good help to me
By Larry K.
I found it online. I ordered it. It came real fast and it was very discreet.Time I had my issues I used it. Start working instantly. I can't live without it. Thank you. You change my life completely.O Ya the price is great and affordable
By Tina M.
I highly recommend Ro. I filled out the form and got the reply same day. And i recived My latisse few days after.
By Elmer R.
I haven’t used the product long enough to know, but so far, it’s easy to use and doesn’t annoy me to use it, massage it, wash my hands and finish my evening ablutions! I started 2/29/24. My hair looks and feels nice but I can’t see my thin spots, even with a mirror, and I can’t get a photo of them either. I can’t tell by old photos either, so i am trying to be patient. If it gets thick enough that my scalp doesn’t show through, I will cut it and go back to age (83) appropriate hair styles!
By Barbara
Very convenient and easy to get the Rx refill I needed.
By Karen N.
They make it very easy and make you feel comfortable talking about your issues. They are also very responsive and helpful any time you have a question on anything. I tried another health clinic prior and Roman is so much better!
By Joseph
Terrible service. Getting your prescription sent to a pharmacy every month is like pulling teeth. 5 days to respond to a message. Person that responds doesn’t even take the time to look into your file to see what you’re talking about. They will send a wrong prescription 5 states over 3 weeks late and you have to hope that you catch the incorrect dosage before you pay for it and have it filled (that is if the pharmacy even has it or responds to your inquiry about filling it). The only thing Ro is good at is making sure to charge your card for their monthly dues. They will charge that card if it’s the last thing they do. If only they were 1/2 as efficient with responding to messages and sending correct timely prescriptions for their patients as they with charging monthly dues. Very suspicious of the many positive reviews here. Look at ro’s reviews on other platforms…
By Otto
Response from Ro· Mar 18, 2024
Hey there- I'm sorry to hear you haven't been getting the responses you need from your team. I'm reaching out to get more information from you so I can look into what's going on and see what I can do to help!