Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
So this company goes to charge my card for having prescribed me there medication RO Sparks and it supposedly was out for delivery I mean it got shipped and then shipper had it and then it was supposedly out to deliver to me about the shepherd for days and days and I never did get it
By Jimmy R.
Easy process.
By Jessica
They basically stole my money and nothing for me. They know insurance won’t cover the meds unless you’ve been diagnosed with Diabetes yet they fool you into thinking you can get them through your insurance knowing full well you cannot and for that they keep your $99.
By Sherease J.
It was fast and easy. May only issue is when will the order be filled? I do not need it prior to my regular delivery. Hopefully it is not coming immediately, because I don't need it right now.
By Stuart B.
Very quick and easy process. I will definitely use them again!
By Emily D.
The application is terrible the people. Hell the nurse yelling at me because the application has different information than one of the hundreds of emails that they sent. Stay away and see a real doctor Oh, it’s nice that you reaching out especially after the poor response from customer service and whoever your PA was you know people have to understand number one we are the customer number two bedside man is pretty important and I’m pretty sure it is a patient that we use common sense and knows how many prescriptions they’ve received. The lady kept telling her I’ve received two and I was using the wrong dosage. Well I haven’t received two prescriptions only received one and basically sit there and call me stupid and yell at me on the phone while I’m at work that’s pretty darn professional, I will tell anyone that is looking for weight loss to stay the hell away from row company I’m using now LifeMD by four better service lot more communication that is concise and informational. It may cost a little more upfront I believe, but I’m not getting yelled at and being told. I’m stupid that I don’t know what prescription I have so yeah you can take your ro and just row on down the river, I will stay away from RO
By Kenneth S.
Response from Ro· Jun 3, 2024
Hi there-I'm reaching out to get more information from you to look into your experience.
The whole experience with Ro was awesome! A whole new level of blistering stamina...
By Raymond L.
Said what you would do and did what you said, a rare commodity in todays society.
By Charlielambert C.
