Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
You price gouge your patients and your $145 monthly so-called body plan is just another fee you add on top of your overpriced medications. You also take way too long to respond to your patients. Not happy at all.
By Bo Bo Ska Diddle D.
I really have to question who is writing most of these positive reviews? I signed up for the weight loss program. The cost is $600 a month, yes..$600 a month for semaglutide. They will not check if your insurance will cover unless you have diabetes, know that upfront. I tried this for 4 months and never lost a single pound. Every time I contacted them to inquire about not losing any weight and feeling like I'm injecting straight saline, I was sent automated responses. VERY frustrating. $2400 for literally zero results. I canceled with RO and went to a local doctor for my compounded semaglutide and I'm down 8 pounds in 2 weeks, hmmm.
By A B.
Attentive physicians monitoring my progress. Medications delivered promptly to my door.
By Melissa
Easy to follow program, Providers are very helpful.
By Dee M.
Easy app, lots of educational and helpful material to help with lifestyle changes and it works. I’m down 22 lbs. And the physicians and helpful and easy to work with
By Tamara S.
Nothing seemed to work for me after menopause this Works!! Amazing, I look and feel great too 😊
By Christine N.
I had a problem with a product. They were so helpful and took care of the matter. I appreciate everyone involved, including customer service and the pharmacist. I will definitely do business with them again. Thank you!
By Kim
RO was a great solution for my weight loss journey. The professionals that worked with me via the app were great, and the product fulfillment for compound semaglutide was easy and always timely. Great value for the price compared to other devices.
By mariana Q.
