Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Communication with the doctors is very good & helpful. Their follow up is also outstanding. So far I am very happy with their products & guidance. It could not be easier to get the care that you need.
By Josh P.
Great, fast care. App works well. Great follow through and communication.
By Anne M.
They fooled me into making my one-time purchse a recurring payment. Have gone through hell to get my $165 back
By Timothy W.
Made the process incredibly easy. No issues whatsoever. Highly recommend.
By Christopher
I have been on the daily regimen for five days now, and I have not experienced any positive results. Perhaps Tadalafil is not the correct medication for me.
By Nicholas S.
Response from Ro· Sep 26, 2024
Hi there! Please message your provider so that they can help. You can do so at https://ro.co/my/messages/ or by sending an email to [email protected].
Can’t wait to get my script. So far the app is super user friendly with step by step instructions and even a video tutorial.
By Melanie B.
My concern was addressed in a timely manner. Customer service was excellent and professional!!
By Julio P.
I was skeptical at first thinking I would have to do an in person doctors visit. But everything is completely online. Answer a few health questions and then the answers are submitted for a doctors review. Then you are given a recommendations for treatment. You choose which one you would like. It has made me feel like I'm 30 again. Had to request a refill earlier than expected because my wife enjoys the new me even more than we expected. I definitely recommend everyone experiencing ED issues use it.
By James O.
