First order came 2-3 days ups
First order came 2-3 days ups. 2nd order over over a wk. Started out ups transferred to usps. Sitting in same location 3 days.
By Pat M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
First order came 2-3 days ups. 2nd order over over a wk. Started out ups transferred to usps. Sitting in same location 3 days.
By Pat M.
I love the product. Hate the shipping. UPS Mail Innovations turns the package over to the USPS, and God only knows when THEY will deliver it. By the time I get this shipment, it may be time for the next one to be shipped.
By SP
Why don't this new generation and all these liberals why don't they just quit eating so much can't wait I used to be over 200 lb I'm 190 now just cuz I quit stuff in my mouth take a pill down have sex take a pill to quit eating take a pill to go to the bathroom I'll pray for all of you
By Rick F.
What made my experience great wat the attentive that was received from Ro. They got back with me in a timely manner about questions that I had. The instructions about the medicine dosage is easy to follow.
By Teresa
They are keeping me well informed about everything. No questions needed. I know the status of my delivery, all the information about my medication including how to administer it. I am so excited to start my journey! They will also help me with this.
By Debbie F.
I would like to thank the compoayn for their superior generosity when a misunderstanding was made. Not only did the company acknowledge that there was a cross in understanding but then they sent the order without asking for payment. Customer service magic!!!
By William G.
Great company that seems to actually care. Very responsive and knowledgeable. Strongly recommend if your to use any of there services.
By justin
The whole process was explained in detail before I did anything. If I had questions, there are many avenues to choose from to have them resolved. This was a difficult decision for me to make. I was nervous, initially. Knowing that I have continuous support has encouraged me to continue. I am very excited about my weight loss journey with ro.
By Debbie D.