Fast
Fast, affordable, easy, good selection.
By E W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Fast, affordable, easy, good selection.
By E W.
Love this product
By Robert G.
No further comments.
By Edward I.
Communication from online consultation, selection of medications, delivery was quick and not branded so it was a confidential delivery. Instructions were clear and easy to follow.
By Diane P.
I signed up for this program in December 2024. My insurance was approved for a specific dose and it was good at first. Then the doctor upped my dosage to 1 mg Ozempic and I was just going to be able to pick it up from my pharmacy, not the case. They failed to tell me that I needed another pre authorization for the new dosage and that it takes more than a month, this is how long I’ve been off my medication. I’m so disappointed with the the long wait times for a response from the care team and how I’m still being charged for monthly subscription without any medication. Don’t advise anyone to use this program.
By Sasha
Not even going to order. Was already bait and switched with pricing and paid for the "subscription" which nowhere explicitly states that it does not include medication and only find that out after paying for and completing their at home blood work. I don't even want to know what other tricks they'd pull once you're in it and when I reached out to the "care team" there was a 3 day wait
By Aleshia
It WORKS!!!
By Vybz
Terrific portal. Easy to use and intuitive. Excellent follow-up. This is a great service that makes you feel taken care of but not hassled.
By Jenny