They are very professional and kind and…
They are very professional and kind and caring. They are there to answer all of your questions and concerns and are all very prompt with a response
By Lorraine G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
They are very professional and kind and caring. They are there to answer all of your questions and concerns and are all very prompt with a response
By Lorraine G.
They are unhelpful and unresponsive. Please use any other health app... they are borderline incompetent. It's impossible to talk to a real person or even the same person. I wish there was a zero stars option.
By Chris F.
The gummies work, they expedited my order when I was short. Excellent customer service. Has saved my marriage go RO
By Martha B.
Easy the understand instructions and help. Quick and friendly.
By stefany B.
Easy to talk to Dr and fast getting set up and meds on way to your house.
By Troy
I've received everything as promised, snd I'm very happy with the results. I just received my second month's prescription and plan to stay eith it for the duration. Thanks RO
By Coolguy M.
PLEASE SAVE YOURSELF THE TROUBLE AND GO LITERALLY TO ANY OTHER HEALTH APP! To is by far the most over priced and under delivering service I’ve found on the entire internet. When you do have an issue you are simply told to send a message and they’ll reply within a week. Their own words not mine! It’s confusing, misleading, over priced, and basically price gauging people who simply want their medicines delivered to their house. Lucky for us there are so many apps doing what ro does, and doing it so much better! So literally try any one of them and skip right past ro. Cause it’s a joke!!
By Parker
I am very frustrated, I have been trying to contact someone at this company for over a week and haven't received a response! They were mailing my medicine thru UPS then they stopped the delivery and I haven't heard from them and there is NO phone number to contact them! Update: someone finally contacted me and I received the medicine a few days later. My only issue is you are paying a rather large fee to have support from a physician and it takes at least a week to get a response.
By Vickie