Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Worst company ever, will not respond to any questions or concerns. No contact number, endless clicking and nothing is done. They will not get back in 5 business days, they wont get back at all. However, very quick to charge the credit card on file.
By Michelle M.
Twice I was texted that I would be contacted by RO and as of today, May 4th, I still have not been contacted. I need to talk to a live person.
By Vern P.
I tried the product for three months. Seen no weight loss. I exercised every morning every evening and a healthy diet and still nothing. They were quick to ship, of course to take payment but none of that was a problem. Just the product did not work for me.
By Alissa S.
This company is a complete rip off. Please do not use, please use more reliable sources with better communication and clearly stating what they supply, their process, and the fact they will charge you to review for weeks and then never respond. Please never use this
By Angel D.
I was ready to give up on trying to use the compound semaglutide because it is so expensive. However, I found RO and not only the price was cheaper but so was the membership fees. Any time I messaged with a question. Someone was fast to respond. I can't wait to see the results.
By Heather R.
This has been the easiest possible way to get the results I’ve been looking for. The doctor, the medication and how quickly it took was amazing.
By Allison I.
Ro has this figured out. Very fast process. Very responsive treat. Made dealing with insurance company stress-free. The app is great and has lots of information and answers to frequently asked questions.
By Marc
This is a SCAM. Their Semaglutide does not work for starters. Secondly, whether you order it or not, you will be billed for $145 a month "membership fee". Trying to cancel this is a nearly impossible task and don't even bother trying to call their "customer service". You will get a recording like "due to the unprecedented number of calls (I am guessing to cancel) we are unable to answer your call. Please email us". When you email them you get NO RESPONSE. I tried 3 times with no success. I was finally left with putting stop payments on their monthly checking account withdrawals. STEER CLEAR OF THIS SCAM.
By Scott M.
