Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Could not talk to an actual person or chat with an actual person with questions that I had
By Melissa O.
Response from Ro· Oct 2, 2026
Hi Melissa, I'd be happy to help assist you with any questions you have! I'm going to request more information from you so I can look into your account.
How am I supposed to know when I have t gotten the medication yet? Plus there’s no time frame as to when it will arrive. A few days to a couple weeks? Not good enough
By Laura T.
Response from Ro· Oct 2, 2026
Hi Laura - I'm happy to assist more information about what you can expect with order processing times and shipping. I've reached out to you with more information!
It looks like there is more fees that they advertise first!!!! It is more expensive that what they claim on instagram
By Agata M.
Response from Ro· Oct 2, 2026
Hi Agata - I apologize for the confusion with our pricing! There are 2 separate payments: 1. Ro Body Program (Unlocks access to licensed providers, RN coaches and ongoing care) 2. Medication fee. This varies based on the medication and your preferred payment method. You can see more about the 2 separate charges here: https://ro.co/weight-loss/pricing/ If you have any additional questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!
Lots of info online to help you make a decision as to which product you’ll order. Lots of quick communication. Almost immediately, I got a feeling of confidence that I made a right decision to go with Ro.
By Linda S.
I have been on the fence about a glp1 as I am not significantly over weight but at some point you just feel stuck. At my age I feel like I have no waist. I am excited to finally take the plunge and see if a little assist will help. To seems easy and supportive. Yeah
By Annie H.
Super service, quick responses and information .
By Luk F.
They were very helpful and got me started on my plan fast. And my medication is on its way to me. They are really fast. I’d recommend them to help you with anything. Thank you.
By Jackie G.
I just spoke with someone live and like magic they took care of my issue thank you I intended to buy a very small amount and ending up getting years supply which I will never use and cost $200 there its NO ONE to speak with there wrote the president never heard back
By GERALD B.
Response from Ro· Oct 2, 2026
Hi Gerald - I can try to help you out here! I'm going to send you a request for more information now so I can pull up your account with Ro.
