RoReviews of ro.co

Excellent customer service, fast and clear in communication. Highly recommended!

I am only a week on a glp1 compound through RO. So far all has been great. I look forward to the following months coming to grips with a lifelong battle with my weight. I am feeling confident that combined with needed lifestyle changes, the support of RO GLO1 compound and my pcp support, I will successfully manage my weight for the rest of my life. I am 74 years old.

It was easy and fast. No delays. No running around or waiting on the phone for hours.

Was not aware of auto re-fill. Was set to incorrect address. Was charged for a product that I took maybe 3 times and it didnt work as prescribed.

I signed up for their RO Body subscription. With that, they required bloodwork that was easy to do at home. Shipping my blood draw finger prick supplies was fast and easy. I did the bloodwork and sent it back the following day. I received a confirmation email from them saying they received my sample and that I would get my results in 4 days. It has now been two weeks and I still do not have my bloodwork results. All communication to the customer service says the same thing: “we will reach out to the lab to see what the problem is.”That is where the communication with them stops. No follow up or follow through. At this point I feel like they lost my results and are afraid to tell me. This is unprofessional and unacceptable.

Everyone was exceptionally nice and helpful

I have canceled this order and they have sent it to me again and taken off my credit card. It does not work waste of money.

Excited for the weeks to come.