Easy ordering without having to deal…
Easy ordering without having to deal with an AI bot
By Alberta W.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Easy ordering without having to deal with an AI bot
By Alberta W.
If I would’ve been informed I had to pay the additional cost for the medication plus the memebership I would’ve been able to afford the shots. But since I wasn’t I have to find an alternative way to get the shots..
By cindy.olivares
Response from Ro· Aug 6, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. We strive to be transparent about our pricing, including that the Ro Body membership and medication are billed separately, with full details available at ro.co/weight-loss/pricing before purchase. Please contact our Care Team through secure messaging in your Ro account or by emailing [email protected], and we'll be happy to assist you.
It was a quick and easy sign up without any hassles. I’m very pleased and glad I was able to get the assistance I needed and quick guide to the weight loss program I was looking for. I really appreciate it.
By Edwardo F.
Working with the RO staff and doctor was super simple as they truly want to help people achieve goals for weight loss.
By WILLIAM G.
it was so easy to connect with providers
By Samantha W.
Straightforward, fast and uncomplicated. Clear pricing.
By Joe R.
I was a little surprised that there was a membership fee in addition to the medication cost, which I don't feel was adequately made clear at the beginning of the process.
By Dalene
Very easy, smooth professional process.
By Chris C.