App was super easy and response time…
App was super easy and response time was excellent and professional
By Sheryl O.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
App was super easy and response time was excellent and professional
By Sheryl O.
Help me choose the medicine that will work best for my situation.
By Mercedes M.
Chatted with 3 doctors. None provideed any help Just told to contact pharamicist
By Mike K.
Response from Ro· Aug 5, 2026
Hi there, We're sorry to hear about your experience. While our providers may refer medication-specific questions to a pharmacist when appropriate, we understand how frustrating it could be. We'd appreciate the opportunity to review your experience, we'll be reaching out directly so we can take a closer look.
Would be nice to actually speak to someone, there would be less back and forth if a live person was actually involved. Not likely to continue membership
By MAR
Response from Ro· Aug 5, 2026
Hi there, We're sorry to hear your experience has been frustrating. We appreciate your feedback and will share it with our team, and if there's anything we can do to help, please reach out to our Care team at ro.co/contact with the email address associated with your account so we can review your experience.
My debit card was charged twice. I was not expecting that.
By Jason W.
Response from Ro· Aug 5, 2026
Hi there, We're sorry to hear about the unexpected charges and understand how concerning that can be. We'd like to review your account and determine what happened, we're reaching out to you directly to investigate further.
Very consumer friendly website.
By Donna A.
Price simple straightforward
By Bennet
Felt alive again. Let it dissolve under your tongue ready in 15 minutes.
By Augusto F.