The meeting with the NP was on time
The meeting with the NP was on time. She was very thorough and I could understand her language.
By Rebecca K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
The meeting with the NP was on time. She was very thorough and I could understand her language.
By Rebecca K.
It was really easy to sign up and I got answers right away. I’m waiting for my order to arrive Can’t wait !! Thank you
By Teresa
Everything was so easy and quick. Very pleased with my experience so excited to start my health journey thanks to RO
By Jasmin G.
It was easy to get though. After answering question they got back with you right away. Kept me informed.
By Victoria
Very responsive
By Lawrence Paletz M.
I feel that the health questionnaires were very thorough and appreciate that the medical staff reviewed my medical history thoroughly. The process was easy to navigate and ro kept me updated throughout the process. The overall process was thorough, efficient, and timely.
By Karen P.
Please people don't get hook on this company. All they want to do is get your money. Oh yes at the beginning it's all fast and simple until you have a question. You CANNOT send a message or get a hold of someone. BEWARE!!!!! Save your money and go somewhere else. I paid 3 months inadvance for the medication so I can get their "savings". Yeah right supposedly that subscription was suppose to lower my medication price from $149 to $99. Now they are telling me those $297 was fee for subscription NOT MEDICATION! WHAT A BUNCH OF HORSE 💩! AGAIN DON'T FALL FOR THESE THEIVES THEY ONKY WANT YOUR MONEY! THAT'S ALL THEY CARE ABOUT!!!!
By GemGem
Response from Ro· Aug 5, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. Our Care Team can be reached through secure messaging in your Ro account or by emailing [email protected]. We'll also be reaching out to you directly to learn more about your concerns and see how we can help!
The entire process is very simple and easy to understand. Each step was explained so that informed decisions could be made.
By Terry R.