Response time is very quick
Response time is very quick. It was easy to fill out input forms. Looking forward to losing weight without worrying about shipment being late.
By Ilene
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Response time is very quick. It was easy to fill out input forms. Looking forward to losing weight without worrying about shipment being late.
By Ilene
The process for ordering was effortless!
By ASTON A C.
It was so easy, helpful every step, easy follow up and very informative
By Vickie H.
Very quick and professional
By Michael C.
Customer Service
By Doug
Easy to use.
By TINA V.
I hate Ro Health. With their membership fees and medication subscription fees, it is confusing to try to determine how much your medication will cost. Also, there is NO customer service. You can’t talk to anyone. I don’t know who runs the company, but my guess is that he is snotty nosed little kid who has no idea how to run a company.
By weswinkler
Response from Ro· Oct 15, 2026
Hi - I'm going to request more information from you so I can take a look at your account to help you out here! Here is a landing page with all of our pricing (membership + cash pay treatments and the pricing of each dosage): https://ro.co/weight-loss/pricing/ - Hopefully that is helpful! You can also email [email protected] - or from your Ro app select "Support", then "Metabolic treatment" and enter a chat with Nurses and Providers there. I'm sorry for any mix ups!
I was able to be approved last night. My order was shipped today
By Ellen P.