Detailed and time effective…
Detailed and time effective actions/communications.
By Joann B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Detailed and time effective actions/communications.
By Joann B.
it was really easy the Doctors got back with me very quickly very knowledgeable OK with the price but I feel like it should be a little bit cheaper for people no need for a subscription but other than that it was great
By Amy K.
Fast service and great communication!!
By Julie K.
they are SO misleading when it comes to what it cost, no where does it say you are paying for a membership and paying for the product the membership is $150.00 per month, that does not include anything
By Kelly Casey E.
Response from Ro· Aug 19, 2026
Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.
App was easy to use
By Eleanor Q.
Great customer service. Advertising of pricing is somewhat unclear and misleading.
By Carla M.
It was super easy
By Refugio A.
Very easy experience. Waiting for product
By Assunta C.