Very easy and smooth
Very easy and smooth
By RP
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Very easy and smooth
By RP
No communication, difference in price advertised, different dose than I wanted...... what else do you need to know? I've tried many many times to get inctouch, but you are just a bot. Very upsetting to know you can do this to people!!!!!!!
By Linda C.
Response from Ro· Aug 18, 2026
Hi there, we’re sorry for the frustration around communication, pricing, and your prescribed dose. Medication and dosing decisions are made by a licensed provider based on your health history and treatment needs, and pricing can vary depending on the medication and dose. We’d like to better understand what happened and help get you connected with the right team. We’ll be reaching out directly to review your concerns and see how we can help.
After much delay and frustration with my insurance denying my doctor's prescription for Foundayo, and a pharmacy that didn't have a cash option, I decided to contact Ro for a prescription. The series of questions asked were straight forward. The whole process, including some follow up questions about medications, took only a few hours total. The additional cost compared to insurance is reasonable, and I will get the pills in about a week or two.
By Cynth P.
Ro has been awesome so far! Their communication has been great right from the get go!
By Howard H.
Super fast response and honest opinion on the med for my specific needs. Everything was 100% up front and no unwanted BS.
By Chris
Very misleading prices
By Marcin L.
Response from Ro· Aug 18, 2026
Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.
Easy and reassuring. Informative. Just wish it could be sooner. Anxious to get started!
By Pamela
So far, the process to qualify and obtain the product appears to be easy. Will be anxious to see how quickly I get my product, how the results will be and how reliable the company responds with any help needed.
By Deborah T.