Great experience
Quick, easy answered all my messages in a timely manner
By SB
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Quick, easy answered all my messages in a timely manner
By SB
Terrible company. No support. The 149 a month is just for a membership which is just an app. Then they charge 149 for medication until your medication gets raised to a level that actually works then it goes up double. Do not pay 149 for an app that doesn’t even have a chat live agent. When you do finally get someone through email they will tell you how to cancel your subscription if you have an issue. Trash company and waste of money
By Joe M.
terrible customer support when I tried to cancel my order immediately after entering it
By julie N.
The company was very prompt with response. I am encouraged & hopeful.
By Carol H.
Wonderful and easy!
By Tiff
Very efficient and responded back quickly to let you know they were working on your order.
By Lou Jean J.
I didn't realize that they charge $149 a month membership fee + $149 or more for the medication each month. They didn't make it clear when I enrolled. I immediately canceled, but I couldn't cancel my first membership and shipment, even tho it was within a few hours that I canceled my membership. Just be aware. You can get real glp-1's through your personal doctor for only $149 monthly. Which I will be doing next month.
By dannydogsgirlyahoo.com
So far, Ro was responsive and easy to work with. Their process and logistics seem to work well.
By Inge