Excellent service
Excellent response time. Doctors on staff are thorough and helpful. So far my experience has been positive and pleasant. Highly recommend.
By MC
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Excellent response time. Doctors on staff are thorough and helpful. So far my experience has been positive and pleasant. Highly recommend.
By MC
I have had nothing but great experiences with RO for over 2 years now and they never disappoint.Whatever are your needs,RO will provide and deliver 100% satisfaction every time
By Daniel
The qualifying process was easy and the feedback was quick.
By Brenda
Thought the website, manufactor coupon, and prescription would help get meds for less than $1,200 month. I was wrong in believing what was advertised would be possible.
By Jermaine F.
Response from Ro· Oct 1, 2026
Hi Jermaine! I apologize if there was any confusion with our pricing. We provide a full breakdown of costs during the online visit so patients can review the pricing and terms before agreeing and submitting their visit. I'll drop a link to our website to help clarify any confusion over pricing and/or membership fees: https://ro.co/weight-loss/pricing/ If you have any questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!
The whole ordering process was fantastic. From the one on one with the doctor and every detail of my order was great!
By Lisa
So far everything has been straightforward and easy to navigate. I'm looking forward to a continued positive experience.
By Kjeld C.
It was easy to apply and navigate the process. I was kept in the loop and once I answered all questions, the process was smooth.
By Munish D.
Bait and switch. Read 60.00 for first month of zepbound charged almost 400.00 or more. Will use what I just recieved and go somewhere else.
By dallas B.
Response from Ro· Oct 1, 2026
Hi Dallas! I apologize if there was any confusion with our pricing. Medication costs are separate from the Ro Body Membership fee. We provide a full breakdown of these costs during the online visit so patients can review the pricing and terms before agreeing and submitting their visit. I'll drop a link to our website to help clarify any confusion over pricing and/or membership fees: https://ro.co/weight-loss/pricing/ If you have any questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!