It’s just awesome
It’s just awesome
By Anthony Young Tetteh-Blefono A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
It’s just awesome
By Anthony Young Tetteh-Blefono A.
I followed the instructions Ro provided in its ads. The process went smoothly, I was given information to share with my primary care physician (I just did that), and my first dose is on the was already.
By Linda M.
It's been pretty good. I have some difficulties with my phone but no problem with the texts. I haven't received the product yet but will be happy to contribute more when I do.
By Traci H.
Bogus monthly fee, poor customer service, suggest buying direct from manufacturer. Very disappointed
By Christopher
Response from Ro· Oct 22, 2026
Hi Christopher. Thank you for the feedback! When becoming a member with Ro, in addition to receiving treatment (if prescribed), you will also receive exclusive benefits that include but are not limited to: monthly online check-in visits, free shipping, confidential and discreet packaging, free follow-up messaging with your Ro-affiliated providers, Care Team support via email, and subscription plans to ensure that you never go without your medication. If you have any questions or concerns you can log in and hit "support". Click the treatment you'd like to discuss further and "start a new conversation". That will get you in direct contact with the Nurses and support team so we can assist. Feel free to reach out if you have any questions!
A Refreshing Healthcare Experience — Ro Delivers! I've had a very positive experience with Ro Health! In a world where healthcare can often feel complicated, expensive, and impersonal, Ro has been a refreshing change. Their team is helpful, responsive, and easy to communicate with. I appreciate the straightforward approach, reasonable costs, and especially the convenience of their app, which makes managing my weight loss care simple and stress-free. What stands out most is that Ro combines modern technology with genuine customer service. It's efficient, accessible, and designed with the patient in mind. Good service, good value, and a great user experience. Ro has earned my trust, and I'm happy to recommend them!
By Susan H.
The process was relatively simple. I like that I was kept updated with each step.
By AS
Well it’s not the least expensive way to get Glp1 meds but the website is fast and they get you approved and meds sent right away. The ads are a bit deceptive in that they make you think it’s just $39 for the first month but the $39 is just for the first month of the “Body Membership”, which is the consultation online questionnaire and the Nurse Practitioner who actually prescribes the product. The first month of Wygovy 1.5 mg tabs is another $149. So the first month total is $188 with the Prescription and the discounted “Body Membership”. Next month it will be $149 for the Body Membership plus at least $149 for the drug depending upon the dose. Pricy but my Medicare part B doesn’t want to cover it because they say Medicare part D is supposed to cover it and my Medicare part D says no part B should cover it. So I’m paying cash with Ro at least until my Medicare parts B or D decides to pay.
By Ralph H.
Hardest part was getting connected for the video call.
By JANE