RMP FinishesReviews of rmpfinishes.com

Found what I was looking for but had a couple problems to overcome navigating thru the website order process. I prefer to call in an order and talk to a real person.

I was impressed by all of the great reviews and photos of actual projects

The delivery was as promised. The colors are really nice. I had trouble getting the lumps out, it took several different ways to finally get the paint ready to use.

I love using Pure Tung Oil & Citrus Solvent for the finish on my woodworking projects. But holy crap! I really don't need 8 emails confirming my order (1 email), indicating my order has shipped (3 emails), review request (1 email before I ever received the product), indicating my order is out for delivery (1 email), and that my order has been delivered (2 emails). Emails from RMP, Route, & Trust Pilot. A bit of overkill for me. And as an added bonus, by submitting this review an account with Trust Pilot is created for me, which I'm guessing will generate yet more emails. And "Shipping Protection"? I missed eliminating that extra charge on the order process. I should not have to pay extra to ensure that the item I have ordered is received without damage. That is on the seller and the shipping company.

Neat colors, seems like a great company, good information shared on what the products could be used for. I purchased some milk paint pigments and the one suggestion I have is for better pictures of the pigments. The pictures in use aren't bad, but they are fairly small and in the context of the jar they come in. Would be a nice touch to have pictures of the pigments splayed out over a nice plank of wood. And perhaps especially, samples of how they look on a common lighter wood like pine or poplar or even white oak, to get a sense for how they might stain when integrated in Tung or Linseed oil (my intended usage). Some ratio suggestions for that usage would also be neat, especially for mixing multiple pigments together for a custom color. Overall, very happy and will likely order more in the future! One other though - maybe I missed it but a bulk order option for a discount would be great.

Your website is informative and friendly seeming. But there are a lot of broken links, and links that take one to the wrong page. I am on an iPhone 14 and had the same experience with both Safari and Firefox. I completed the order on my desktop, but also had issues on the desktop as well. Looking forward to getting product, and hopefully a better web experience next time I order.

Order fulfillment was quite good. Have not used the paint as yet which is why I have reserved one star.

The process was straight forward and intuitive. The product itself is great - I’ve used it before. However, being browbeaten for a review before the product even gets to my door cost you a star.