RJL Technology IntegrationReviews of rjltechnologies.com

In looking for a specific Zebra S4M series(out of production) printer (because of compatibility risk otherwise), and I needed one the next day (Murphy's law made this the Friday before Christmas), and two more as backups at this point. I placed an order with RJL on the website. Within a few minutes Omar contacted me with the fact that the printer was no longer in stock, but also had checked directly with Zebra as to what printers in that series was still available. Since the alternative was more expensive, I told him I would look around and see if I can find the original. I did on BarcodeInc's website (listed as in stock). I happily placed the order there and cancelled the original order with RJL. About 6 hours later (towards the end of the day) I get a call from BarcodesInc with the person just dryly informing me they don't sell that printer any more, no they won't look for alternates in that series but I can try my luck with the next generation. "Trying my luck" when it's a business critical printer is not the low risk approach one takes.... So at around 4:40pm I called Omar back and asked if I can still get the S4M series through RJL. He actually called Zebra, made sure that one can be drop shipped ASAP, and then the next business day I actually had the correct printer. This is the right (thoughtful) customer service, not just having some soulless person take orders and have no capacity to think or reach when the slightest thing out of the ordinary happens! I am writing this as both thanks for him going the extra mile and as a difference between vendors. Hope it will be useful information to someone in the future. David

I called a lot of other vendors before contacting RJL Technologies. They were very completive, honest and dependable. I will definitely use them again and highly recommend.

Dear RJL, It was my mistake in giving a bad review. I misread my bank statement and you were right. I want to apologize for my mistake and wanted to post as soon as possible. You are a very reputable company and once again I apologize.

RJL had what we were looking for at a competitive price. It was east to find just what I needed. Their customer service was also great.

RJL Technology great costumer services and it can get your job done. Special thanks to Omar Mathews and this man is rock.

The team at RJL Technology was super responsive to my requests, very knowledgable, and were able to help me find exactly what I needed. They also followed up with links via email so I could easily find my product on their site for when I was ready to purchase it. Really great team - I will definitely return to them for my future technology needs.

Next day!!!!!!!!!

Intially we were just looking for some rf terminals to replace the existing ones that we have in our warehouse and the problem was that we needed more than just the RF terminals. The workflow was too complicated. Val helped scope out the project and introduced us to a simple off the shelf software that with minor tweeking worked perfectly with our older mainframe system. We now regularly use RJL for anything barcode related.