RJL Technology IntegrationReviews of rjltechnologies.com

response times can be slow, and some processes feel outdated.

Similar experience to other reviewers. Placed order almost two weeks ago. When I had heard nothing, I left a telephone message, but had no response. I have left a second telephone message and am awaiting response.

Placed order# (53170) on 12/2/2020 and have not received any tracking or delivery information. Called twice and have not had any response.

I had a very positive experience with RJL. I was able to find a set of headphones that were in stock and ready to ship that I had been unable to find elsewhere (Amazon was 7 weeks for shipping!) There was some slight confusion on my end regarding order status, but a phone call and email (answered within an hour) cleared things right up. Every employee I spoke with was friendly and knowledgeable. I highly recommend RJL to anyone that needs quality electronics and outstanding service. Thanks again, RJL!

I placed my order on February 28, 2019. Today is April 1, 2019 and I have yet to have anyone answer the phone or reply to my voice mail messages. This is terrible costumer service. I will also be looking for my refund.

can not get anyone to ever answer or return an email about my order, guess ill be requesting a dispute with my credit card company OMAR FINALLY GOT BACK WITH ME AND I DID RECEIVE MY ORDER I ONLY GAVE 5 STARS BECAUSE I HAVE A BUSINESS AND UNDERSTAND THAT EVERY PERSON HAS A DIFFERENT INTERACTION WITH COMPANIES BE IT GOOD OR BAD AND EVERY INTERACTION IS DIFFERENT

I contacted RJL shortly after 5:00 p.m. their time, to inquire about my order. Apparently there was some slight mixup, but Rich said he would check it out and get back to me the next day. It was less than an hour later that I received an email from him. He informed me the product would be delivered within the next 48 hours. The order arrived at my door before noon the following morning. I was very impressed with the fact that Rich worked into the evening taking care of business and communicated throughout the process; I never had to chase him down looking for answers. This was the best customer service experience I can remember.

I ordered an item from them and it arrived less than a week later. I called them to ask what the status was and they said it was just delivered. It was at my front door! The customer service rep was very nice and helpful!