Great customer service over the phone…
Great customer service over the phone and in person.
By Rey L.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
117 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’re more than just a financial institution. We’re your trusted partner on your journey toward financial empowerment.Founded in 1952 by members of IBEW Local 47, our institution later became SCE Credit Union. Over the decades, we’ve expanded our reach and now proudly offer a wide range of valuable financial products and services to members throughout Southern California and Southern Nevada.We’re proud of our rich history, and for over 70 years, we’ve provided knowledge, access, and care to uplift communities and secure better futures for all. We strive not only to guide you through your finances but also to help you take control of your financial future.
Rize Credit Union (rizecu.com) has 117 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
117 approved reviews, newest moderated first
Great customer service over the phone and in person.
By Rey L.
I've been a member for years, and it has always been and extremely excellent experience for me.
By Cheryl D.
With every interaction with a staff member they exceed my expectations. And the mobile app is GREAT. I can do 99% of my business that way.
By Nancy, So C.
I don't like banks. So I decided to try a union bank. Been with Rize for 10 years back when it was sce credit union. They're quick with alerting you of fraud. Im glad I found this bank.
By sylvia S.
Closed the henderson branch, communication is poor. I heard another henderson branch was opening but no communication. It’s hard to get to a branch. I appreciate the 7/11 atms
By Chris J.
Customer is service is great always a pleasure to be in the beautiful bank and I love environment
By Tamika B.
Absolutely amazing !!!! So helpful and quick every time! I never have to worry they do an amazing job. Super kind and effective/ efficient staff.
By Caroline C.
Hello,this my 1st time with this company and customer service was great,helpfull and friendly
By Sweet