Closed the henderson branch
Closed the henderson branch, communication is poor. I heard another henderson branch was opening but no communication. It’s hard to get to a branch. I appreciate the 7/11 atms
By Chris J.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
117 reviews
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We’re more than just a financial institution. We’re your trusted partner on your journey toward financial empowerment.Founded in 1952 by members of IBEW Local 47, our institution later became SCE Credit Union. Over the decades, we’ve expanded our reach and now proudly offer a wide range of valuable financial products and services to members throughout Southern California and Southern Nevada.We’re proud of our rich history, and for over 70 years, we’ve provided knowledge, access, and care to uplift communities and secure better futures for all. We strive not only to guide you through your finances but also to help you take control of your financial future.
Rize Credit Union (rizecu.com) has 117 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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Closed the henderson branch, communication is poor. I heard another henderson branch was opening but no communication. It’s hard to get to a branch. I appreciate the 7/11 atms
By Chris J.
I notified Rize Credit Union about four months ago regarding a location, listed in the app that is no longer there, an ATM machine. This machine was actually located on site where I work in Irwindale, California. I believe it might’ve been removed during Covid, and since SCE Federal Credit Union transitioned over to Rize, they never updated it. Today I took a look and four months later it’s still on the app, even though I spoke with an employee and told them that this location was no longer on the property. I even asked if they would consider putting an ATM back at the property with no response. Maybe they can do better? This isn’t the first time this has happened either.
By Stephanie M.
Response from Rize Credit Union· Dec 2, 2025
Hi Stephanie. Thank you for sharing your feedback. We apologize for the inconvenience caused by the outdated ATM information in our app. We appreciate you bringing this to our attention and will work to ensure our location details are accurate. If you have any additional suggestions or would like to follow up, please email us at [email protected]. Your input helps us improve, and we value your patience as we continue to enhance your experience. Thank you for being a valued member of RIZE Credit Union.