Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
779 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
779 approved reviews, newest moderated first
Great service, always reliable.
By Steve
Response from Rick Case Automotive Group· Jun 8, 2020
Thank you so much for choosing Rick Case Honda, Steve! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback.
I had the best experience that I have ever had in a car dealership. Camilo was an amazing person and was very professional. I am so happy with my car. Thank you guys so much for the amazing service. I definitely recommend Rick Case Honda.
By Tiffany De J.
Response from Rick Case Automotive Group· Jun 8, 2020
Thank you for the 5-star rating, Tiffany! You made a great choice with your new car! We hope you enjoy it for years to come. Sincerely, the Rick Case Honda Davie Team
Poor service. I felt the service advisor wanted my phone number for social reasons. Will not return again. Advise others to stay away.
By Eric P.
Response from Rick Case Automotive Group· Jun 8, 2020
Hi Eric! Thank you for taking the time to write to us. Our service director, Bob McFarland, would like to discuss what happened. Please contact him so we can make it right. He can be reached at [email protected] or (954) 903-5500, extension 5561. Thank you, Rick Case Volkswagen
Drop off service, follow up with customer repairs and vehicle car wash and interior cleaning were awesome. Only reason for 4 stars and not five When picking up the car I was at the counter for 15 minutes before being acknowledged and then had to wait about another 10 minutes to get the car.
By Mario V.
Response from Rick Case Automotive Group· Jun 8, 2020
Thank you for your honest feedback, Mario! We appreciate you taking the time to share your thoughts. We will be working hard to roll out 5-star service for your next visit! Thanks again! Sincerely, Rick Case Volkswagen
Jaylen made this one of the best dealer experience I have ever had. He was very professional and honest. These are qualities you do not see in the auto dealer world. I will definitely come back thanks to his service.
By Jonny U.
Response from Rick Case Automotive Group· Jun 8, 2020
Thank you so much for choosing Rick Case Honda in Davie, Jonny! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback.
From the Service dept to the Sales dept I had a great experience. My sales guy Yonick was super genuine and knowledgeable about everything. I never felt pressured or that he was faking being nice. I’ll be back!
By Jewel M.
Response from Rick Case Automotive Group· Jun 8, 2020
Hi Jewel! We’re happy to hear that we were able to meet your expectations and that Yonick provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Davie Team
Had a reeeeealy bad experience at a dealership that will remain unnamed but I was told to come here by a friend of mine and the guys here went above and beyond to get me in the perfect car at a good price. After all that was said and done one of their geniuses sat with me and gave me a really detailed primer on all of the cars features. Top notch services from everyone involved here.
By customer
Response from Rick Case Automotive Group· Jun 8, 2020
Thank you for your kind words! We appreciate you choosing us and would like to welcome you to the Rick Case Honda Davie family. Thanks again!
Excellent service provided by Mr. Melvin Hayes.
By Jbalex1
Response from Rick Case Automotive Group· Jun 8, 2020
Thank you for providing us with feedback regarding your recent experience with our dealership! We look forward to working with you again in the future! Sincerely, the Rick Case Honda Davie Team
