Excellent attention of your staff and…
Excellent attention of your staff and very professional car service
By Gregory M.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
779 reviews
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Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
779 approved reviews, newest moderated first
Excellent attention of your staff and very professional car service
By Gregory M.
The service advisor 7992 Danny Guerrero didn’t treat me in the best way. He assured me that for the reasons that I had taken my car to the mechanic were normal and I had asked him to drive the car together to show him what was wrong. During that process of driving the car, he told me that I was looking for a problem that the car didn’t have with an unnecessary attitude. That’s when I had decided not to show him anything else, pay for what I had to pay and go home. His attitude towards the customers are unacceptable.
By Navas R.
Absolutely the best service. Shaher is outstanding, he treats his clients with the upmost exceptional service. He’s one of a kind. Our purchase was quick, smooth with no hassles. A+++++++
By Anna
Patrick is your man to get your work done! Got me in and out within 2 hours!
By Tony P.
The technician was great. Thanks
By Edgar R.
I have my oil change always at this location this time the old sticker was not removed nor did a new placed also I always check the oil level when I get home this time it was at lower mark I wiped and retested 3 times seems it needed about 16 ounces
By Shahan S.
I use to pay $40 for oil change, today i paid $60 i think is way to expencive just for oil change, next time you wont see me Rick Case
By Anton
Great customer service. Service writer understood my problem. Very little wait time.
By Stephen