The medication has been helpful
The medication has been helpful. The coaching sessions have not. There is not really any opportunity for a personal connection and the directives are the same each time. It is not a good use of my time.
By Suzy
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
151 reviews
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Ria Health is an Online Alcohol Use Disorder treatment program designed to help individuals cut back or quit drinking all from the comfort and privacy of their home. We use technology, medication for alcoholism, and online coaching to provide expert care and support.
Ria Health (riahealth.com) has 151 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
151 approved reviews, newest moderated first
The medication has been helpful. The coaching sessions have not. There is not really any opportunity for a personal connection and the directives are the same each time. It is not a good use of my time.
By Suzy
Wonderful doctors and counselors. I have made tremendous progress with their help.
By Joseph B.
My coach is Brett Lowrey and right away we had a good connection! It’s not often to find that in a coach/therapist/counselor! As we are both veterans, Brett and I “speak the same language” when it comes to things, and he has an innate knowledge of what would work for me as a vet during my recovery and subsequent maintenance of sobriety. Everyone at RIA Health has been amazing and I am more than farther along in reaching my goal of abstinence than I thought I would be. I’ve had the opportunity to attend inpatient programs but this has been the most effective path for me and I would not change it at all! I’m thankful for RIA Health and especially thankful for Brett Lowrey! 10 out of 10 Stars all the way!
By Vance F.
Unauthorized
By Kathleen
Fantastic people that don’t judge and are really invested in the people they serve
By Thomas
I can’t recommend Brett Lowrey at Ria Health highly enough. When I started the program in April, I was struggling with binge drinking. I wasn’t looking for judgment—I was looking for someone who could help me understand my habits, give me practical tools, and support me while I made real changes. Brett has been exactly that person. With his coaching, combined with naltrexone, I haven’t had a single hangover since starting the program. That’s something I honestly wasn’t sure was possible a few months ago. Brett has a way of making you feel heard without ever making you feel ashamed. He’s encouraging, insightful, and knows when to challenge you and when to simply listen. He helps you focus on progress instead of perfection, which made all the difference for me. If you’re someone who appreciates a coach who is positive, adaptable, genuinely invested in your success, and able to meet you where you are, Brett is exceptional. If you’re considering Ria Health, I hope you’re lucky enough to work with Brett. He’s had a meaningful impact on my life, and I’m incredibly grateful for his guidance.
By STACY M.
Good conversation and insights.
By Phillip
Everything thing is made very clear and all the people I have talked with have been both professional and personable.
By Julius R.