Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
413 reviews
Rho NutritionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rho Nutrition makes liposomal liquid supplements designed around one problem: most vitamins never make it past digestion.The company was founded by two industry veterans who spent a decade inside supplement manufacturing, formulating products alongside PhD chemists for household name brands. They kept seeing the same gap between what labels promised and what products actually delivered, and started Rho to close it, building formulas they would give their own families.Every Rho product starts with clean, potent, bioavailable ingredients and is delivered through a next generation liposomal delivery system, which encapsulates nutrients so more of what you take reaches your cells.
Rho Nutrition (rhonutrition.com) has 413 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
413 approved reviews, newest moderated first
TERRIBLE customer service. I have been trying to login to my account to cancel subscription and not getting verification email and cannot access account and cannot cancel subscription. I have sent inquiries via contact form 20+ times with ZERO response.
By jf
I placed an order on 9/30 and as of 10/8 the product still has not shipped. I reached out to Customer Service on 10/6 requesting a refund and received this response: "Please be advised that our packages may take up to 7 business days to be delivered. Sometimes carriers may take some time to update their tracking package, but I can confirm this package has left our facility and is in transit to your destination! We do apologize for any inconvenience caused. If the tracking number does not update until Thursday, a new replacement order will be sent to the address via FedEx 2 day." I checked tracking again it had not shipped. This company is a joke! Don't waste your money!
By Jessica C.
Response from Rho Nutrition· Nov 14, 2025
Hi Jessica - we apologize for the inconvenience caused. That’s not the experience we want for our customers. We reviewed your order and issued a full refund for the purchase. I understand how frustrating it is to be told a package is “in transit” when tracking doesn’t update - that confusion and wasted time is on us, and we sincerely apologize. Thank you for the honest feedback - we appreciate the chance to make it right.
Beside the fact that they're NAD+ supplement uses the form that's not shown to be most effective in research... I have bought 4 different products from this company with a negative experience every time due to their aggressive subscription approach, which includes a cancellation protocol that does not work. Even when attempting to purchase without a subscription, there are a number of hurdles that must be taken to deactivate. Once subscribed, you get a notice that your package will ship in thin two days and you can cancel in the interim. To do so, you must request a code which they claim will be sent in email. Why this is necessary is suspicious enough. And then the code never arrives. Even after requesting 20 times. No, it wasn't in my spam folder. This time, I sent an email to their customer service within the two day timeframe and within minutes my credit card was charged for the purchase. And customer service replied a day later that it was cancelled and all good.
By Phillip B.
Response from Rho Nutrition· Nov 14, 2025
Hi Phillip - thank you for taking the time to share this. We are sorry for the frustration you’ve had with us, especially around subscription management. That’s not how we want anyone to experience our products or service. We reviewed your account and can confirm that your subscription has been fully canceled. You won’t receive any future charges or shipments. If anything still looks off on your end, please let us know and we’ll fix it right away. We’re also actively reviewing our subscription flows to make them clearer and easier to manage, and your feedback helps us improve. If you have any other questions or need further help, you can reach us anytime at [email protected] - we’re here to help.
I haven't received the product after two weeks. It got stuck in a shipping warehouse with no updates to tracking for over a week. The shipper committed to and then changed delivery dates multiple times. Rho Nutrition customer service was unhelpful. They made a commitment to ship another if the package didn't arrive on a specific date and then didn't honor that commitment when it didn't. This company does not prioritize customer service. There's no means to call for help. As a consumer, you have options, so choose a company that will meet its commitments.
By MW
I purchased Liposomal Vitamin C (3 pack – $88.97). Two bottles arrived leaking due to shipping damage. The company replaced them, but when I tried the product, it was overloaded with sweeteners and tasted terrible — completely unusable. I then requested to return the 3 unopened bottles. Their own website clearly states: 30-Day Return Policy for unopened products, and 60-Day Money-Back Guarantee for 1 opened product. Despite this, Rho Nutrition refused and only offered to refund 1 bottle total. This is contradictory, misleading, and unfair. Customers should be very cautious: their Vitamin C tastes bad due to excessive sweeteners, and their return policies are not honored in practice.
By Huifei Z.
Response from Rho Nutrition· Nov 14, 2025
Hi there - thank you for taking the time to share this feedback. We are sorry for the frustration with both the product experience and the return process. We understand how disappointing it is to expect something to taste a certain way and not be able to use it. Regarding the return request: our policy allows a full refund for unopened products and a 60-day money-back guarantee for one opened bottle. Once a product has been opened or used, it no longer qualifies for a full multi-bottle return - only the 60-day guarantee applies. Since the replacement bottles were opened to test the product, they fall under that guarantee rather than the unopened-product return policy. That said, I understand how this situation felt confusing, especially after receiving replacements. We’ll be reviewing how we communicate our policies so this is clearer going forward. If you still need help or have any questions about your refund, please reach out to us at [email protected] - we’re here to make sure you’re taken care of.
Subscription model is a scam. Tried to cancel before it’s shipped and they refused to cancel
By customer
I like the product. However, their subscription practices smack of doing business with shady overseas thieves. Whatever you do, DO NOT SUBSCRIBE to save until you KNOW you want to do that. Getting out of it sends you into a maze of craziness. I'm so frustrated, I will find an alternative source for this. It's not THAT good a product.
By MOLLY
very easy to take and the supplements aid in preventing diseases like cancer and diabetes. rid your body of toxins and feel and look younger. Its about living longer and preventing illnesses. Love my Rho stack. I just turned 60 and no one believes me, I look so much younger. My skin and hair are looking better and I'm getting back my elasticity in my skin. I use NAD, resveratrol and glutathione. Mix with a bit of OJ and you are set.
By Lillian G.
