RevogetReviews of revoget.com

Response from Revoget· Oct 10, 2026

Hi Brenda, we're truly sorry for your experience and the inconvenience this has caused you 💙 Our team always tries to offer a solution to every customer, and since sending the pillow back wasn't a practical option in your case, we offered you a partial refund so you wouldn't have to deal with the return 😊 We truly appreciate you sharing your feedback, as it always helps us improve 🌟

Response from Revoget· Oct 1, 2026

Hi Rosie, we're so sorry about the trouble you've had with your order, and we completely understand your frustration 💙 We really want to help you, and our team will make sure to find a solution for you as soon as possible 🙏 Please write to us at [email protected], and make sure to use that exact address so your message reaches our team directly 📩 Thank you for your patience and for sharing your feedback 🌟

Response from Revoget· Sep 30, 2026

Hi, we're truly sorry for how frustrating this whole experience has been 💙 We understand why the back-and-forth left you feeling this way, and that's not the experience we want for anyone. We're a real team that takes every case seriously, and we'd like the chance to review everything that happened with your order personally and find a fair solution for your situation 🤝 Please write to us at [email protected] with your order number and we'll make sure someone follows up with you directly. Thank you for your feedback, it helps us improve 🌟

Response from Revoget· Sep 10, 2026

Hi Lisa, we're truly sorry about what happened with your package and we completely understand your frustration 😔 We want to assure you that we are a real company with a real team behind it, and we're not here to scam anyone. Our team is already reviewing these shipping issues and actively resolving them for affected customers. If your package was misrouted, we're more than happy to resend your order immediately at absolutely no additional cost, or issue you a full refund — whichever you prefer 🙏 Please reach out to us at [email protected] and our team will take care of you right away. We really want the chance to make this right for you, Lisa 💙

Response from Revoget· Jul 20, 2026

Hi Andrew, we're sorry to hear you didn't get the relief you were hoping for 😔 We know everyone's body responds differently, and with our products consistent use over a few weeks usually makes the biggest difference, as the results tend to build up gradually rather than right away. We'd be more than happy to share some tips that could help you get better results — sometimes a small change in how it's used makes a real difference 🙌 Please reach out to us at [email protected] and our team will do everything we can to help. Thank you for taking the time to share your honest feedback, Andrew 💙

Response from Revoget· Jun 18, 2026

Hi Jasmine, we completely understand your frustration and we're sorry for the confusion surrounding your tracking number 😔 We'd like to kindly clarify that the tracking numbers we've provided are not USPS tracking numbers, and we never stated that they were — they belong to the global carrier we use for international shipping, not the local one, which is exactly why USPS tells you the number doesn't match their system. Using that number, you can actually see that your order shows as delivered to the address you provided. That said, since you've let us know you still haven't received it, we choose to trust what you're telling us, and after running all the necessary checks on our end, we've decided to resend your order completely free of charge 🙏 Please rest assured that the new tracking number is not fake either — it's from that same global shipping company, and once your package arrives in your country, a USPS tracking number will be generated so you can follow it correctly all the way to your doorstep 📦 We truly appreciate your patience, Jasmine, and if you have any questions at all, please don't hesitate to reach out to us at [email protected] — we're always here to help! 💙

Response from Revoget· May 15, 2026

Hi Andy, we're truly sorry for the frustration and we understand your disappointment 😔 However, we'd like to kindly clarify a few details regarding your order. Your order was received on May 11th and was dispatched on May 13th, which is within our standard processing window — so it's been about four days since your order was placed, not a week. We've also responded to your emails with the estimated delivery times for shipments to the UK, so your order is currently on its way to you! 🚚 Unfortunately, since the order has already been dispatched, we're unable to cancel it at this point. Please rest assured that we're doing everything we can to get it to you as soon as possible. We truly appreciate your patience, Andy, and we hope that once the product arrives, it provides you with the relief you're looking for 🙏 If you have any further questions, please don't hesitate to contact us at [email protected] — we're here to help! 💙

Response from Revoget· Apr 13, 2026

Hi Jeff, we're truly sorry to hear about your experience and we understand your frustration 😔 We want to assure you that we are not a scam — we are a legitimate company dedicated to helping people find relief from pain. We're sorry the pillow didn't provide the results you were hoping for, as we know that every body is different and unfortunately it may not work the same for everyone. Regarding the refund options, we want to clarify that we do offer a full 100% refund of the product price — the return shipping cost is not a charge from us, but rather the cost of sending the product back through your local postal service, which is something we unfortunately cannot control. The 50% refund option was offered as an alternative so you could keep the pillow and avoid that shipping expense altogether. We genuinely try to provide fair solutions for every customer. That said, your satisfaction is very important to us and we'd love the opportunity to work with you directly to find the best resolution. Please reach out to us at [email protected] and we'll do our best to make things right for you 🙏 We truly appreciate your honest feedback and take it to heart.