Revo AmericaReviews of revoamerica.com

very bad customer service

I think it’s a great product and five stars for your great technical support team

High quality and fast shipments. Have purchased several times and will purchase again.

The speed of the delivery and signature required to receive package. Easy installation. Quality of the picture and smartphone app. The video play back. If you want to transfer a file to your flash drive it gets a bit complicated. The older system you type in the time from and to that you want to transfer. This doesn't work like that. I bought a system without audio it should have been it the advertisement that the system didn't have audio

he helped me out and stayed wright there with me until every thing was working great job

Great costumer support and fast response to my needs.

Has to be the worst company based on experience so far, reached out to the sales team to inquire about tax exemption on May 15th, 2024. A man the name of Manuel Gonzalez sent me the form to complete which I completed and sent back immediately. As I leave this review, I still have not heard back from accounting. I have reached out to customer support multiple times and each time, I was asked to call the accounting team directly, which I have done and left multiple message. No one has ever called me back to address my inquiry or update my on the document sent. Update: Come to find out that after I sent the form back to Mr Manuel, he sat on it and never sent it back to the accounting team for review and approval. Sometimes, I wonder how these employers majke hiring decisions. I work in customer service before and as a team lead, this reequires a lot of coaching. Do better Revo

They were very informative.