Always helpful and can answer our …
Always helpful and can answer our questions.
By Kimberly
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
425 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees.Revel’s MissionRevel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.
Revel Systems (revelsystems.com) has 425 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 195 reviews with 5 stars · Clear filters
Always helpful and can answer our questions.
By Kimberly
What I Love about REVEL is that every time I call them to ask the simplest question on how to teach me how to change or add anything in my pod system they are always helping me. I love the fact that they do not let you go until they fix the problem that you are having. Thank you so much to the staff for being son patient atleast with me, I love it.
By Denise
On support for less than a minute and had my answer!
By Patrick
You all are exceptionall. Sometime the first call triage is a little challenging becksse they are trying to understand the issue but after that it’s great!
By Steve
Response from Revel Systems· Jan 13, 2018
Hi Steve, Wow, thank you so much for the kind review! I will be sure to pass this on to our Support and Customer Service teams - everyone works very hard and we love our customers so it is very nice to hear this praise. We are very glad to hear that Revel is working well for you. Thank you again for the review! Cheers, Sarah at Revel
The system looks fine and the team is responsive. Fast delivery and will definitely recommend it to colleagues and partners. yahya khojah
By yahya
Response from Revel Systems· Dec 27, 2017
Hi Yahya, Glad to hear it! Thank you for the great review! Regards, Sarah at Revel
My direct Connect Jackie was and still is a godsend she helped me purchase the exact equipment that I needed .. I hope everyone that works for revel is as amazing as her .. she hard worker always available , patient, and willing to help and go the extra mile ... I asked to speak to her manager to thank her for her hard work and she said it wasn’t necessary yay I was a pleasure! Like who does that! Wow I wish she was one of my employees .. customer service and IT support is the reason why I chose to work with revel and I have no regrets. My last job used revel and I was so satisfied that I had to use revel now that I have my own business ... best decision ever! Revel- Jackie should be employee of the month!
By Jeunevieve
Response from Revel Systems· Dec 29, 2017
Hi Jeunevieve, Wow, that is high praise. Hope we continue to exceed your expectations! If you have feedback for us down the road, please contact [email protected]. Cheers, Sarah at Revel
Trustpilot was very user friendly and straightforward. I would recommend it to anyone.
By Adron
Response from Revel Systems· Dec 21, 2017
Hi Adron, I believe this review is for Revel Systems? If so, we are happy to hear you are pleased with the POS! Cheers, Sarah at Revel
My life became so much easier after revel system it's awesome execellent
By Al
Response from Revel Systems· Dec 29, 2017
Hi Al, Very glad to hear it! Thank you for the 5-stars! Cheers, Sarah at Revel