Sunday, November 8, 2026 · Customer reviews of US businesses
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425 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees.Revel’s MissionRevel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.
Revel Systems (revelsystems.com) has 425 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 195 reviews with 5 stars · Clear filters
Michael was great to work with. He answered all of my questions and took the time to explain the system and features based on my needs. There was no high-pressure sales that I felt when looking at other products. My business is not yet open so I cannot comment on the actual product yet, but so far the sales and service has made this process simple.
By Ande
Such a great experience! Our systems arrive in clearly labeled boxes with everything needed to set them up. Once you get the back end set up the front end is easy to use and train your employees on. It does take considerable time and thought to set up the system correctly and I recommend paying for Revels assistance. As with any system you will still have to put in the work. Revels customer service and support are far superior to any other company we have worked with. We are very pleased with their responsiveness.
By Lisa
Love this software. Best iOS cloud POS in the world.
By Alex
We have used Revel for almost 4 years and believe it to be extremely powerful. We highly recommend it to those looking for full service restaurant capability. Being pleased does not mean there are not areas that need improvement. There needs to be a better method for allowing customers to try out new versions in their own environment. Also would be nice to be able to delete information that is very old rather than having to keep it. Service when working with CRM has been very positive. Not real thrilled with having to go thru tier one every time we call in with a new problem and would like to see that process cleaned up. Don't be scared by the on going price as the service plan which includes the hardware is well worth the support you get. Don't be scared by how much information is required to get it set up. Once up and running it runs well without much attention.
By Stuart
Response from Revel Systems· May 8, 2018
Hi Stuart, Thank you so much for the 5-stars and the thoughtful feedback! I will be sure to share it with our leadership teams. Cheers, Sarah at Revel
Excellent system, would buy again
By Lucas
Response from Revel Systems· Apr 27, 2018
Hi Lucas, That is so great to hear! Thank you for the review and for your support! Cheers, Sarah at Revel
good, but we have not started work on it as yet, so can't say until I really see it fully.
By Sunny
Excellent experience , very professional and punctual
By Saeed
Response from Revel Systems· Apr 3, 2018
Hi Saeed, Thank you so much for the 5 stars! Glad to hear we are meeting your expectations! Hope to continue to do so :) Cheers, Sarah at Revel
Great system real time system , software is easy to use with my employee.
By Asia Market R.
Response from Revel Systems· Mar 26, 2018
Thanks so much for the 5-stars! Glad to hear you are liking Revel!
