Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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425 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees.Revel’s MissionRevel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.
Revel Systems (revelsystems.com) has 425 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 195 reviews with 5 stars · Clear filters
I highly recommend Revel Systems! Their system is so user-friendly and very easy to setup and train your staff! They have excellent customer service and technical support as well! Glad we made the switch!
By Carrie
Response from Revel Systems· Dec 6, 2016
Hi Carrie, Thank you so much for the positive marks! Cheers, Sarah, Community Manager, Revel Systems
Had a great experience when dealing with an integration issue with our payment provider. despite not being Revel's issue, they stickhandler the issue through with the payment processor until everything was working. Great service
By Darryl
Response from Revel Systems· Dec 6, 2016
Hello Darryl, That is awesome to hear - I am glad that our team was able to help you out. Thank you for sharing your feedback! Cheers, Sarah, Community Manager, Revel Systems
I love my Revel POS system. It is very easy to use and has a ton of great features. The customer service is amazing! Keep up the great work.
By Tina
Response from Revel Systems· Dec 5, 2016
Hi Tina, Fantastic feedback! Thank you so much. Cheers, Sarah, Community Manager, Revel Systems
It isn't the cheapest nor the easiest to load, but once you're up and running it's definitely the most superior system we have used to date. In addition, our employees are quicker with the Revel POS and our customers have taken notice. We are able to move more customers through our line than ever before! Thanks Revel
By Andrew
Response from Revel Systems· Nov 25, 2016
Hi Andrew, Thank you so much for your feedback and positive review. Very happy Revel is helping you provide great, swift customer service! Thank you for your business! Cheers, Sarah, Community Manager, Revel Systems
Revel is easy to use and configure. It also provides the most robust reporting functionality for a web-based system. I would highly recommend this to any restaurant considering a new POS. We worked with very professional, accommodating and knowledgeable technicians to transition to Revel. The process of installing the system was seamless and effortless on our part.
By Michael
Love that Revel is easy to use and that they are constantly improving. If they don't have a solution to my problem they help me to solve it or let me know they will work on adding it to there system updates.
By Joy
Response from Revel Systems· Nov 17, 2016
Hi Joy, Thank you for leaving us a review. Happy to hear that Revel is working well for you! Cheers, Sarah, Community Manager, Revel Systems
Revel is a solid platform that can adapt to all kinds of businesses. I own a bakery and it has dramatically helped us make things easier and ultimately provide better customer service. Their support is always available too, which is very helpful! Highly recommended!
By Philip
Revel has replaced our old POS system. The installation went fast and smooth. The training went well. The installer and trainer was courteous and knowledgeable. The new Revel system is a great fit for us.
By David
Response from Revel Systems· Nov 15, 2016
Hi David, What awesome feedback. Thank you much for sharing! Regards, Sarah, Community Manager, Revel Systems
