Monday, November 9, 2026 · Customer reviews of US businesses
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425 reviews
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Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees.Revel’s MissionRevel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.
Revel Systems (revelsystems.com) has 425 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 195 reviews with 5 stars · Clear filters
Very easy to use. The best part was the training we received. It was easy to understand, flexible with the times and schedule. I really appreciated the patience with us during the training process too.
By Rachel
Response from Revel Systems· Apr 17, 2017
Hi Rachel, Thank you for the feedback. Happy to hear that your experience with Revel has been a positive one! Cheers, Sarah, Community Manager at Revel
No disruptions, lots of functions to run your business efficiently. Hope they will also assist in taking business to the next level. I have already recommended it to several people.
By Pietro
Response from Revel Systems· Apr 17, 2017
Hi Pietro, Thanks so much for the positive review and for sharing Revel with your network! Cheers, Sarah, Community Manager at Revel
BEST EXPERIENCE I'VE EVER HAD WITH POS SYSTEM AFTER WE DISAPPOINTED WITH MICROS.
By Nima
Response from Revel Systems· Apr 17, 2017
Hi Nima, Thank you for your feedback. Glad to hear that you are satisfied with your switch to the Revel platform. Cheers, Sarah, Community Manager at Revel
Revel Systems has been a very user friendly POS system to setup and use for our retail store. Good inventory control system with all the control features in one package - purchase orders, matrix inventory, employee timesheets, customer sales reports, and product and vendor sales reports.
By Kathleen
Response from Revel Systems· Apr 17, 2017
Hi Kathleen, Awesome to hear that Revel is working well for your store! Thank you so much for sharing. Cheers, Sarah, Community Manager at Revel
I've been in the computing business since 1982 and I have seen and used dozens of POS systems. Also, have used and implemented some of the other iPad solutions available and Revel soars above the rest. Don't get me wrong, it's not perfect. The difference is that support is available 24/7 and they followup on any issues. Also, they listen to suggestions to improve the product. My only complaint is some back end issues that are being addressed but still they are far ahead of the competition. In summary, I would highly recommend. But you must communicate and not become frustrated. The support team is there to help.
By Brad
I have enjoyed using Revel. It tracks so many things andnos very detailed. Once I got the hang of how it works it has become much easier to use. Customer service is great. I don't have to call to get help. I can email my question or concern and I have an answer within 12 .... even less. I only wish there was a intro video of some sort that did a quick overview again after you set the program up to go through some basics on the back console and the iPad. Then that the tutorial videos were easier to find. One more thing i would like to see is that you could invoice a customer from the back console or iPad, specifically a house account customer, with the functionality of being able to pay on that invoice and that it would update their house account. Right now I invoice thru QuickBooks and then have to go into the store to manually update the house accounts.
By Raia
I really love the system. Easy set up, easy Track inventory.
By Son
Great system, easy for anyone to learn, prompt and helpful customer service!
By Andrew
