Easy to use and great support!
Easy to use and great support!
By Ken
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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425 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees.Revel’s MissionRevel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.
Revel Systems (revelsystems.com) has 425 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 195 reviews with 5 stars · Clear filters
Easy to use and great support!
By Ken
Revel systems POS does work well and is a great value compared to other systems. Their support is good and sometimes great ALL depending on who you get. Most issues have always been resolved but some more immediate and some take them time to figure out but they always come through. I would recommend Revel.
By TOM G.
Response from Revel Systems· Aug 30, 2017
Hi Tom, Thank you for the feedback and the 5-stars! We definitely are always working to provide consistent customer service and Support - your input is helpful for us. Cheers, Sarah at Revel
Highly recommended.
By BL
Revel has streamlined and simplified my business operations. Their data tracking and many options on the backend offer controls that customize your POS and ensure employees can learn how to use the system, while you can sit back and track things with ease.
By Justin
Response from Revel Systems· Aug 31, 2017
Hi Justin, Excellent! This is what we like to hear and our #1 goal - to help our customers! Thank you for the 5 stars! Cheers, Sarah at Revel
Revel's technical support is always there when I need it. There support always helps me solve issues that arise on a day to day basis.
By Amy
Response from Revel Systems· Aug 17, 2017
Hi Amy, That is great to hear - thank you so much for the 5 stars and feedback. Cheers, Sarah, Community Manager at Revel
With no experience with POS, Revel Systems made it very easy for me from the planning stages to the finish product.
By Noel
Response from Revel Systems· Aug 11, 2017
Hi Noel, That's great to hear! Thank you for the review! Cheers, Sarah, Community Manager at Revel
So glad we chose the Revel point of sale system when starting up our new business. Dealing with them has been a great experience! They've "held my hand" every step of the way and quickly and effectively addressed our questions. I couldn't be more pleased with the system or the service we have received.
By Amy
Response from Revel Systems· Aug 17, 2017
Hi Amy, That's what we like to hear! Thank you so much for your review. Cheers, Sarah, Community Manager at Revel
So many cool features.
By NA