Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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425 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees.Revel’s MissionRevel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.
Revel Systems (revelsystems.com) has 425 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 195 reviews with 5 stars · Clear filters
The sales team at Revel took the time to get to know our business. They made recommendations for products and helped to streamline our customer flow.
By Shaun
Response from Revel Systems· Oct 9, 2017
Hi Shaun, That is great to hear! Thank you for sharing your feedback! Cheers, Sarah at Revel
Best POS hands down and puts shame to the legacy systems for ease of use.
By Brian
Very good company...Excellent customer service...software works very well..We did almost 2000 transactions in one day and there were NO problems. Of course with our set up we also receive money in our account in less than 48 hours....We are a big fan..
By James L.
I have had nothing but great experiences when dealing with Revel Systems. I have had a problem as welll as just general questions and both have been treated with absolute professionalism. Great job!
By Julie
Revel is probably the most helpful POS company I've ever worked with. And regarding their software, there isn't anything that they've missed. They offer every feature / functionality that a restaurantuer would need. The back end "DASHBOARD" is the best tool I've ever worked with.
By Pat
Revel has been an excellent partner. From understanding the product, to understanding pricing, to getting started, the team has been extremely helpful.
By Jeff
Response from Revel Systems· Oct 3, 2017
Hi Jeff, Glad to hear it! Thank you so much for sharing your feedback and for the 5 stars! Cheers, Sara at Revel
mekel is one of the best sales people I have ever delt with THANK YOU for such great service
By Dung
Response from Revel Systems· Oct 3, 2017
Hi Dung, So happy to hear that you are having a positive experience with Revel so far. Thank you for leaving us a review! Cheers, Sarah, Community Manager at Revel
I started using Revel Customer Kiosk in my Two Establishments 6 months ago, they have been working fabulously. Yesterday I went live with the Revel Online Ordering in both Establishments and things went fantastic. My old online ordering system was difficult for customers to use. The Revel Online Ordering is much easier for customers. The ordering volume yesterday on Revel was great. It actually already matched the busiest online ordering volume on the busiest day of the old online ordering system I was using before. I highly recommend Revel.
By Greg - Best NY Pizza I.
