Excellent product!
Excellent product!
By customer
Response from Retainers Direct· Feb 10, 2020
Awesome! So glad you are pleased with our product. Darren
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,098 reviews
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Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 771 reviews with 5 stars · Clear filters
Excellent product!
By customer
Response from Retainers Direct· Feb 10, 2020
Awesome! So glad you are pleased with our product. Darren
I had a wonderful experience. Customer service was amazing. I'm telling everyone I know about it. Saved me so much money. Retainer fits perfectly.
By jBunnz
Just like the ones I got at my Orthodontist office! Great quality and value!
By Meri
Response from Retainers Direct· Jan 30, 2020
Thank you Meri for the great review. Theses are the same retainers every one of my patients get after their braces are removed. The only difference is you had to take a great impression and you obviously did a perfect job!
Turn around time was a couple days. Retainers fit was perfect.
By GS
Response from Retainers Direct· Jan 30, 2020
Thank you for taking time to write us a review. We strive to get the retainers made and shipped within two days of receiving the impressions. The gray area is always shipping times but USPS seems to be pretty predictable and reliable. Glad you were pleased with our service
Fast delivery of both the impression kit, and the retainers. The process of creating the impressions was easy. I did e-mail to ask if I was supposed to remove the impressions from the tray or not (FYI, no you do not remove them from the trays!) before mailing, as instructions weren't clear on this. I received a reply quickly, within a few hours. The retainers themselves fit really well. Overall, I'm very happy and will definitely use retainersdirect again, in the future.
By Jen M.
Response from Retainers Direct· Jan 30, 2020
Thanks Jen for the review and constructive criticism. I changed our instructions to clearly state not to remove the impressions from the trays because you are not the only one that was confused about that. Thank you for your business. Darren
The turn around time was great . The fit Phenomenal. I would highly recommend !
By Rebecca Carson P.
Response from Retainers Direct· Jan 23, 2020
Thank you so much for the excellent review. Please let me know if we can do anything else for you and don't forget to tell your friends. Darren
Great retainer thanks for your great service!
By customer
Response from Retainers Direct· Jan 23, 2020
We appreciate your business and your great review. Darren
I must say I got value for my money. For a fraction of the cost of what I would have paid at my orthodontist, I got a upper retainer made. Only set back is I had to redo the mould. Retainer fits perfectly. I plan on ordering lower retainer from retainers direct when they have another promotion going.
By customer 3.
Response from Retainers Direct· Jan 23, 2020
Thank you so much for the review. The impressions can be a little tricky but pretty straight forward when you follow the directions carefully. Glad your retainer fits well. Darren